Accommodation Booking Specialist
6 days ago
At Metacom, we pride ourselves on our commitment to innovation and excellence in the hospitality industry. We're currently seeking an experienced Hotel Reservations account CSR to join our team and help us drive success through exceptional customer experiences.
Job Description
The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Your primary responsibilities will include collaborating with hotels and resorts to tailor-make packages for our guests, taking incoming calls to address queries, and ensuring seamless reservation processes.
Key Responsibilities:
- Build strong relationships with hotels and resorts to understand their offerings and create bespoke packages for our guests.
- Manage incoming calls to provide expert advice on available accommodations and answer any guest queries.
- Follow up with clients to confirm upcoming reservations and address any concerns.
Why Join Us
As a valued member of our team, you'll enjoy a comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation.
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