Customer Service Travel Agent
4 days ago
We are seeking a CUSTOMER SERVICE TRAVEL AGENT to join our dynamic team at Vericom Inc. As a key member of our support team, you will be responsible for handling customer inquiries and resolving travel-related issues in a timely manner.
Main Responsibilities:
- Respond to customer inquiries regarding hotel bookings, flights, and travel packages
- Address customer complaints and concerns in a professional and courteous manner
- Familiarity with CRM tools for customer management and online booking systems
Requirements:
- Educational Background: A degree in Hospitality, Tourism, Business Administration, or a related field is preferred
- Experience: Background in the travel industry, sales, or customer service (e.g., travel agent, booking coordinator)
- Skills: Excellent verbal and written communication skills, ability to multitask and prioritize tasks
About Us:
Vericom Inc. is a reputable BPO company specializing in providing high-quality support services to various industries, including travel, healthcare, and finance.
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