Customer Service Travel Agent

4 days ago


Makati City, National Capital Region, Philippines Vericom Inc Full time
Role Overview:

We are seeking a CUSTOMER SERVICE TRAVEL AGENT to join our dynamic team at Vericom Inc. As a key member of our support team, you will be responsible for handling customer inquiries and resolving travel-related issues in a timely manner.

Main Responsibilities:

  • Respond to customer inquiries regarding hotel bookings, flights, and travel packages
  • Address customer complaints and concerns in a professional and courteous manner
  • Familiarity with CRM tools for customer management and online booking systems

Requirements:

  • Educational Background: A degree in Hospitality, Tourism, Business Administration, or a related field is preferred
  • Experience: Background in the travel industry, sales, or customer service (e.g., travel agent, booking coordinator)
  • Skills: Excellent verbal and written communication skills, ability to multitask and prioritize tasks

About Us:

Vericom Inc. is a reputable BPO company specializing in providing high-quality support services to various industries, including travel, healthcare, and finance.



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