Travel Reservation Coordinator
7 days ago
We are seeking a highly skilled Travel Reservation Coordinator to join our team at Vericom Inc. As a key member of our support team, you will be responsible for handling hotel reservations with accuracy and delivering outstanding customer service.
Responsibilities:
- Handle and confirm hotel bookings efficiently
- Provide exceptional customer service and support via phone, email, or chat
- Resolve booking issues and travel-related concerns in a timely manner
Requirements:
- Educational Background: A degree in Hospitality, Tourism, Business Administration, or a related field is preferred
- Experience: Background in the travel industry, sales, or customer service (e.g., travel agent, booking coordinator)
- Technical Skills: Proficiency in online booking systems and travel-related software
- Communication & Customer Service Skills: Excellent verbal and written communication skills, ability to resolve issues professionally
About Us:
Vericom Inc. is a trusted BPO partner specializing in BFSI sectors, including commercial banks, insurance companies, healthcare, and travel. We provide 24/7 support, back-office management, tech support, and reservation services.
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