Quality Assurance Expert
3 weeks ago
We are seeking a highly skilled Quality Analyst to join our team at Quess Philippines Corporation.
About the RoleThe successful candidate will be responsible for ensuring the quality of our processes and services, identifying areas for improvement, and implementing effective solutions.
Key Responsibilities- Mentor, engage, and coach team members to enhance their skills and performance.
- Develop and maintain clear, concise writing and verbal communication skills.
- Apply problem-solving skills and multitasking abilities to resolve complex issues efficiently.
To be considered for this role, candidates must have:
- A minimum of 2 years of college education or equivalent work experience.
- A minimum of 12 months of work experience in a BPO environment, preferably in an insurance process/account.
- Excellent communication skills and the ability to effectively interact with team members and stakeholders.
- Strong Excel skills, with knowledge of other Microsoft Office Suite tools.
This estimate is based on industry standards and may vary depending on factors such as location, experience, and qualifications.
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Medical Quality Assurance Expert
2 months ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeJob Summary:The Medical Quality Assurance Expert will be responsible for ensuring that our medical services meet the highest quality standards, with a focus on monitoring and improving the quality of agent interactions. This role involves reviewing interaction recordings, identifying areas for improvement, providing actionable feedback, and developing...
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Software Quality Assurance Expert
2 months ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCompany OverviewNeksjob Corporation is a leading technology firm dedicated to delivering high-quality products and services.Job SummaryWe are seeking a skilled Software Quality Assurance Expert to join our team. As a key member of our quality assurance department, you will play a crucial role in ensuring the highest standards of software quality.Key...
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Technical Quality Assurance Expert
1 month ago
Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Full timeJob OverviewWe are seeking a highly skilled Technical Quality Assurance Expert to join our team at Trinity Workforce Solutions. This role will be part of an agile scrum team and will require the ability to work in sprint automation and manual testing.Key ResponsibilitiesDevelop and maintain automated test scripts using Selenium, Java, TestNG, and...
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Business Process Quality Assurance Expert
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking a highly skilled Business Process Quality Assurance Expert to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our business processes.About the RoleThis is an exciting opportunity for a seasoned Quality Analyst with experience in the...
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Quality Assurance Expert
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeWe are seeking a skilled Quality Assurance Analyst to join our team at Neksjob Philippines. The successful candidate will be responsible for ensuring the highest level of quality in our customer service operations.About the RoleAs a Quality Assurance Analyst, you will play a crucial role in monitoring calls and providing feedback to agents to improve their...
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Quality Assurance Specialist
3 months ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeJob Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...
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Quality Assurance Director
4 days ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeCompany Overview">JK Network Services is a renowned company that prioritizes product excellence and customer satisfaction. We are seeking a seasoned Quality Assurance Director to oversee quality assurance initiatives and drive excellence in product manufacturing.The ideal candidate will possess strong leadership skills, experience in a manufacturing...
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Quality Assurance Specialist
2 months ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeJob OverviewWe are seeking a Quality Assurance Staff to join our team at JK Network Services in Lapu-lapu, Cebu City.About the RoleThe successful candidate will be responsible for ensuring that standards and safety regulations are observed. They will address and discuss issues and proposed solutions with superiors, document quality assurance activities, and...
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Senior Quality Assurance Specialist
1 month ago
Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full timeJob Title: Senior Quality Assurance SpecialistAt Southwestern University Medical Center, we are committed to providing exceptional patient care and ensuring the highest quality standards in our services.About the Role:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Senior Quality Assurance...
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Medical Quality Assurance Professional
4 weeks ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeOverviewThe Medical Quality Assurance Specialist will play a pivotal role in ensuring that Med Supply US delivers exceptional services, adhering to stringent quality standards. This position is responsible for monitoring and enhancing the quality of agent calls, focusing on areas such as customer interactions.Salary & BenefitsWe offer a competitive salary of...
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Senior Quality Assurance Director
2 months ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is seeking a highly skilled and experienced Senior Quality Assurance Director to lead our quality assurance team.About the RoleWe are looking for an individual with at least 5 years of QA management experience, who has managed a team of 15-20 quality analysts. The ideal candidate will have strong exposure to clients and stakeholders,...
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Quality Assurance Lead
1 month ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the RoleAs a Quality Assurance Lead at TASQ Staffing Solutions, you will play a critical role in ensuring the highest standards of quality across our operations. We are seeking an experienced professional to join our team and lead our quality analysts in delivering exceptional results.Key ResponsibilitiesTeam Management: Manage a team of 15-20 quality...
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Healthcare Quality Assurance Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeTasq Staffing Solutions is looking for a highly skilled and experienced Healthcare Quality Assurance Specialist to join our team in Cebu. This role requires strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.The successful candidate will have a minimum of 2 years of experience in handling healthcare...
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Healthcare Quality Assurance Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled and detail-oriented Healthcare Quality Assurance Specialist to join our team at TASQ Staffing Solutions. This is a fantastic opportunity for someone who enjoys working in a dynamic environment and is passionate about delivering high-quality results.About the RoleAs a Healthcare Quality Assurance Specialist, you will be...
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Senior Quality Assurance Team Lead
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking an exceptional Senior Quality Assurance Team Lead to join our team.About the RoleThis is a $120,000 - $150,000 per year opportunity to lead a team of quality analysts and drive process improvements in a dynamic environment. As a Senior Quality Assurance Team Lead, you will be responsible for managing a team of 15-20...
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Quality Assurance Process Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeOverviewTASQ Staffing Solutions is seeking a highly skilled Quality Assurance Process Manager to join our team. This role requires an individual with extensive experience in implementing quality management systems, auditing, and risk management.
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Senior Quality Assurance Lead
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions in Cebu City. This is a challenging role that requires expertise in quality assurance and leadership.The successful candidate will be responsible for ensuring the highest standards of quality in our operations, leading a team of quality professionals,...
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Quality Assurance Specialist
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a highly skilled Quality Assurance Analyst. About the RoleThis position involves ensuring the quality of software, products, and systems. We confirm that our products meet industry standards.Key ResponsibilitiesTesting: Verify that software meets requirements.Analysis: Identify defects and issues in products or services.Quality...
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Quality Assurance Manager
2 months ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAs a key member of our TASQ Staffing Solutions team, the Quality Assurance Manager will oversee a team of quality analysts and ensure compliance with established processes, policies, and guidelines. Key responsibilities include:Leading a team of 15-20 quality analysts to achieve departmental quality standards.Monitoring agents for adherence to quality...
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Quality Assurance Process Lead
2 months ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is a leading staffing solutions company, and we're seeking a Quality Assurance Process Lead to join our team.Job DescriptionWe're looking for an experienced Quality Excellence Lead Assistant Manager to lead our quality assurance processes and ensure timely incubation of QCAs in allocated processes. The ideal candidate will have 3-4...