Quality Assurance Manager
2 months ago
As a key member of our TASQ Staffing Solutions team, the Quality Assurance Manager will oversee a team of quality analysts and ensure compliance with established processes, policies, and guidelines. Key responsibilities include:
- Leading a team of 15-20 quality analysts to achieve departmental quality standards.
- Monitoring agents for adherence to quality protocols and providing feedback and coaching to improve performance.
- Collaborating with the supervisor and/or team lead to analyze data, identify process gaps, and implement recommendations to reduce errors and improve process performance.
- Developing and maintaining tracking reports to monitor site performance against key business metrics.
- Creating engaging PowerPoint presentations for weekly, monthly, and quarterly business reviews.
Key Qualifications:
- Strong analytical and problem-solving skills with the ability to conduct error analysis and identify process gaps.
- Excellent written communication skills with the ability to craft reports, presentations, and emails that effectively convey complex information.
- Ability to work closely with the Central Quality team to conduct process improvements and projects on multiple locations.
- Proven ability to achieve and maintain departmental quality standards and drive process improvements.
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Quality Assurance Specialist
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Quality Assurance Process Manager
3 weeks ago
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Quality Assurance Director
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Senior Quality Assurance and Compliance Manager
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Quality Assurance Manager
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Senior Quality Assurance Director
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Senior Quality Assurance Manager
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Medical Quality Assurance Professional
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Quality Assurance Specialist
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Senior Quality Assurance Team Lead
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Senior Quality Assurance Specialist
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Quality Assurance Manager Position
1 month ago
Lapu-Lapu City, Central Visayas, Philippines JK Network Services Full timeCompany OverviewJK Network Services is a leading manufacturing company with expertise in producing high-quality programmable switches.Salary and BenefitsThe selected candidate can expect a competitive salary ranging from Php 30,000 to Php 60,000 per month, along with a range of benefits including government-mandated benefits, health insurance, sick leave,...
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Senior Quality Assurance Lead
2 months ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a crucial role in ensuring the highest quality products and services.About the RoleThe ideal candidate will have 5+ years of experience in QA management, with a strong track record of leading teams and driving...
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Software Quality Assurance Expert
2 months ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCompany OverviewNeksjob Corporation is a leading technology firm dedicated to delivering high-quality products and services.Job SummaryWe are seeking a skilled Software Quality Assurance Expert to join our team. As a key member of our quality assurance department, you will play a crucial role in ensuring the highest standards of software quality.Key...
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Junior Quality Assurance Specialist
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Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full timeAbout Quess Philippines CorporationWe are a leading technology-enabled business services company providing end-to-end solutions in the areas of recruitment process outsourcing, remote infrastructure management, and quality assurance.
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Quality Assurance Process Lead
2 months ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is a leading staffing solutions company, and we're seeking a Quality Assurance Process Lead to join our team.Job DescriptionWe're looking for an experienced Quality Excellence Lead Assistant Manager to lead our quality assurance processes and ensure timely incubation of QCAs in allocated processes. The ideal candidate will have 3-4...