Business Process Quality Assurance Expert

2 days ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a highly skilled Business Process Quality Assurance Expert to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our business processes.

About the Role

This is an exciting opportunity for a seasoned Quality Analyst with experience in the BPO industry to take on a new challenge and contribute to our company's growth.

Responsibilities
  • Monitor and analyze business processes to identify areas for improvement
  • Develop and implement quality assurance processes and procedures
  • Collaborate with cross-functional teams to ensure seamless execution of business processes
  • Analyze data to identify trends and areas for improvement
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • A minimum of 2 years of experience in quality assurance or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Preferred Qualifications
  • Experience in the BPO industry
  • Knowledge of quality tools and methodologies
  • Insurance account experience
What We Offer

We offer a competitive salary range of $30,000 - $45,000 per year, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and detail-oriented individual who is passionate about quality assurance, we encourage you to apply for this exciting opportunity.



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