Business Process Quality Assurance Expert
2 days ago
At TASQ Staffing Solutions, we are seeking a highly skilled Business Process Quality Assurance Expert to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our business processes.
About the RoleThis is an exciting opportunity for a seasoned Quality Analyst with experience in the BPO industry to take on a new challenge and contribute to our company's growth.
Responsibilities- Monitor and analyze business processes to identify areas for improvement
- Develop and implement quality assurance processes and procedures
- Collaborate with cross-functional teams to ensure seamless execution of business processes
- Analyze data to identify trends and areas for improvement
- Bachelor's degree in a related field or equivalent work experience
- A minimum of 2 years of experience in quality assurance or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience in the BPO industry
- Knowledge of quality tools and methodologies
- Insurance account experience
We offer a competitive salary range of $30,000 - $45,000 per year, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and detail-oriented individual who is passionate about quality assurance, we encourage you to apply for this exciting opportunity.
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