Customer Engagement Specialist

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time
Job Overview

Neksjob Corporation is seeking a skilled Customer Engagement Specialist to join our team in Mandaluyong. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.


About the Role

This is a fantastic opportunity for individuals who enjoy interacting with customers, are proficient in English communication skills, and possess excellent problem-solving abilities. Your primary responsibility will be to engage with potential customers, respond to their inquiries, and provide information about our products and services.

You will also be responsible for opening customer accounts, maintaining accurate records, and ensuring seamless customer interactions. If you have what it takes to succeed in this fast-paced environment, we encourage you to apply


Key Responsibilities
  • Engage with potential customers through phone calls, emails, or chat sessions to understand their needs and preferences
  • Respond to customer inquiries in a timely and professional manner, providing accurate information about our products and services
  • Open new customer accounts by recording essential details and maintaining accurate records
  • Maintain high-quality customer relationships through regular follow-ups and issue resolution

Requirements
  • High school graduate (old curriculum) or senior high school graduate (new curriculum)
  • A minimum of 6 months call center experience
  • Excellent English communication skills
  • Ability to work in a fast-paced environment and meet performance targets

What We Offer
  • Very competitive salary: PHP 30,000 - 40,000 per month
  • World-class facilities and equipment to enhance your productivity and job satisfaction
  • BEST Health Insurance for you and your dependents
  • Paid leaves to ensure work-life balance
  • Career advancement opportunities through our Track Trainee program

Why Join Us?

Neksjob Corporation is committed to providing a dynamic and supportive work environment that fosters personal and professional growth. Our team is passionate about delivering exceptional customer experiences and driving business success. If you share our values and are looking for a challenging yet rewarding career opportunity, we invite you to join us



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