Customer Support Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

About Neksjob

We are a dynamic company seeking an experienced Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, be knowledgeable about customer management, and possess a strong understanding of client-based tools.

What We Offer

  • A competitive salary of $25,000 - $35,000 per year, depending on experience.
  • A supportive work environment that encourages growth and development.

Job Description

As a Customer Support Specialist at Neksjob, you will be responsible for:

  • Answering incoming calls from customers in a friendly and professional manner.
  • Resolving customer inquiries and requests in a timely and efficient manner.
  • Utilizing various client-based tools and applications to manage customer interactions.
  • Providing exceptional service to clients, ensuring their needs are met and exceeded.

Required Skills and Qualifications

  • High School Diploma or equivalent required; SHS Graduate preferred.
  • At least 6 months of call center experience.
  • Excellent communication and comprehension skills.
  • Savvy computer and internet navigation skills.

Benefits

Neksjob offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.

Working at Neksjob

Our team is passionate about delivering exceptional customer service and providing a positive experience for our clients. If you share our values and are committed to excellence, we encourage you to apply.



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