Customer Engagement Representative

1 week ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time

Job Description: We are seeking a highly skilled Customer Engagement Representative to join our team at Neksjob Corporation. As a key member of our customer-facing staff, you will be responsible for engaging with potential customers by answering their inquiries about our products and services.

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Main Responsibilities:

  • Provide exceptional customer service through phone, email, or chat
  • Analyze customer needs and provide solutions that meet their requirements
  • Maintain accurate records of customer interactions and account information
  • Collaborate with internal teams to resolve customer issues efficiently

Requirements:

  • Bachelor's degree in Communications, Business, or related field
  • 1-2 years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills
  • A dynamic and supportive team environment that encourages collaboration and growth
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off

About Us:

Neksjob Corporation is a leading provider of innovative solutions and services. We value our employees and strive to create a positive and inclusive work environment that fosters creativity, innovation, and excellence.



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