
Successful Business Coach
10 hours ago
We are looking for a Client Success Lead to join our team. As a Client Success Lead, you will be responsible for serving as the main point of contact for clients, providing coaching on lead follow-up and closing techniques, and offering guidance to drive client accountability and results.
Key Responsibilities:- Client Management & Coaching:
- Serve as the main contact for clients via calls, video chats, and texts
- Provide coaching on lead follow-up, closing techniques, and general business growth
- Offer both supportive and assertive guidance to drive client accountability and results
- Operational Leadership:
- Liaise between clients and the operational team to ensure alignment and execution
- Build, document, and improve client systems using CRM software
- Track and log all client interactions for transparency and follow-through
- Strategic Support:
- Help clients understand marketing concepts and how to convert leads into paying customers
- Analyze performance data and provide insights to clients and internal stakeholders
- Potentially assist with recruiting and onboarding future hires as we scale
Experience in Facebook ads and digital lead generation is required. Strong command of English; familiarity with Western business culture is necessary.
Ideal Candidate Profile:- Proven experience in operations management or client success
- Strong interpersonal skills and emotional intelligence
- Business-savvy with the ability to coach entrepreneurs in various industries
- Proactive problem-solver who thrives in a remote, self-managed environment
- Experience with CRM software is mandatory
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