Client Success Specialist

24 hours ago

Cavite City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱800,000
Job Opportunity

We're seeking an experienced customer success professional to drive client retention and expansion for a scaling B2B company.

This role requires owning complete customer lifecycle management from onboarding through renewal and expansion, managing a portfolio of key accounts and ensuring clients achieve their desired outcomes while identifying growth opportunities.

About the Role

The ideal candidate will work with established business owners who value strategic partnerships and long-term growth, and be part of an integrated revenue team with direct access to senior leadership and clear progression opportunities within the organization.

The company provides comprehensive customer data, proven success frameworks, and clear retention targets.

Responsibilities
  • Own complete customer lifecycle management from onboarding through renewal and expansion
  • Manage a portfolio of key accounts and identify growth opportunities
  • Collaborate with client teams to ensure achievement of desired outcomes
  • Leverage provided data, success frameworks, and retention targets to drive results
  • Partner with senior leadership and integrated revenue teams to align on strategy and progression
Requirements
  • Excellent spoken and written English
  • 3+ years of experience in customer success or account management roles
  • Proven track record of managing client relationships and driving renewals
  • Comfortable presenting to business owners and senior stakeholders
  • Strong problem-solving and consultative communication skills
Benefits
  • Competitive salary with uncapped commission structure for high achievers
  • Growth potential as the company scales to higher revenue targets
  • Access to other job opportunities through our network

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