Help Desk Professional

As a Help Desk Professional, you will play a vital role in ensuring that our clients receive exceptional customer support. This position is ideal for individuals who are passionate about delivering outstanding service and have a knack for problem-solving.Job DescriptionProvide technical assistance to customers via phone, email, or chatRespond to customer...

Service Desk Analyst RoleWe are seeking a highly skilled Service Desk Analyst to provide exceptional customer service and technical support to clients.Provide end-user service desk support via phone, email, and chat.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end users.Resolve username and...

Service Desk Analyst Role OverviewThis position involves providing exceptional support to clients via multiple channels, including phone, email, and chat.Key Responsibilities:Manage incidents and requests within the ServiceNow ticketing system.Perform daily follow-ups with end users to ensure timely resolution of issues.Resolve username and password...

Job OpportunityA Medical Receptionist | Front Desk Position is available. This role is the first point of contact for our patients and plays a vital part in ensuring a seamless and positive experience.Key ResponsibilitiesAnswer and manage incoming calls and patient inquiries with professionalism and courtesy.Schedule and manage patient appointments...

Help Desk ProfessionalRequired Skills:Windows Server, O365, Windows 10/11, Active Directory, and VMWare virtualization support are essential skills.The ability to troubleshoot network switches, routers, and firewall (CISCO, HP, and Draytek) is highly desirable.Current Microsoft certifications and working knowledge of ITIL are required.Assertive communication...

Customer Support Role OverviewWe're seeking a professional to provide top-notch assistance to customers using our service. This is an exciting opportunity to be part of creating a customer-centric platform.Key ResponsibilitiesCommunicate effectively with customers to resolve queries within agreed-upon SLAs.Elevate and collaborate with internal teams to...

Job Title:Service Desk SpecialistJob Summary:We are seeking a skilled Service Desk Specialist to provide technical support for our clients. As a key member of our team, you will be responsible for resolving technical issues related to hardware, software, and network connectivity.Duties and Responsibilities:Customer Support: Provide first-line technical...

Job Description">We are seeking a skilled Help Desk Representative to join our team. In this role, you will work in a high-volume help desk environment supporting customers and analysts in providing incident resolution for various products and services.">Core Responsibilities:">">Assessment & validation of tickets that come into the help desk">Basic remote...

Customer Support Representative Job DescriptionThis job description outlines the key responsibilities, skills and qualifications required for a Customer Support Representative role. As a Customer Support Representative, you will be responsible for providing exceptional customer service to internal and external clients.

We are seeking a talented IT professional to join our team as an Entry Level Service Desk Specialist. As part of this role, you will be responsible for providing technical assistance and support to employees and non-employees regarding computer, networking, printing, hardware, and software related issues.Key Responsibilities: