Help Desk Support Specialist

Advanced World Systems Inc. is hiring a Full time Help Desk Support role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningCommand Center/HelpdeskJob...

IT Support SpecialistAssist and resolve internal technology issues by providing direct user support via phone, email, and ticketing systems.The successful candidate will be the first point of contact for users experiencing technical difficulties with company devices or software. Key responsibilities include:Triage and resolve Tier 1 issues within a set...

Service Desk Analyst RoleWe are seeking a highly skilled Service Desk Analyst to provide exceptional customer service and technical support to clients.Provide end-user service desk support via phone, email, and chat.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end users.Resolve username and...

Job Description">We are seeking a skilled Help Desk Representative to join our team. In this role, you will work in a high-volume help desk environment supporting customers and analysts in providing incident resolution for various products and services.">Core Responsibilities:">">Assessment & validation of tickets that come into the help desk">Basic remote...

As a Help Desk Professional, you will play a vital role in ensuring that our clients receive exceptional customer support. This position is ideal for individuals who are passionate about delivering outstanding service and have a knack for problem-solving.Job DescriptionProvide technical assistance to customers via phone, email, or chatRespond to customer...

Job Summary:We are seeking a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and efficient manner.About the Role:Provide exceptional customer service through phone, email, and chat supportTroubleshoot and...

About The Role The Service Desk Specialist provides generalized information systems technical support to identify, troubleshoot, and resolve reported user issues and problems. This position is responsible for receiving, evaluating, and coordinating with applicable departments upon initial receipt of a user ticket and monitors progress until the ticket is...

Help Desk ProfessionalRequired Skills:Windows Server, O365, Windows 10/11, Active Directory, and VMWare virtualization support are essential skills.The ability to troubleshoot network switches, routers, and firewall (CISCO, HP, and Draytek) is highly desirable.Current Microsoft certifications and working knowledge of ITIL are required.Assertive communication...

The Service Desk Specialist provides generalized information systems technical support to identify, troubleshoot, and resolve reported user issues and problems. This position is responsible for receiving, evaluating, and coordinating with applicable departments upon initial receipt of a user ticket and monitors progress until the ticket is closed out. The SD...

Experienced Recruiter | 8 Years in Corporate & IT Talent Acquisition Across Diverse IndustriesEmbark on a fulfilling and engaging career. Great salary package & benefits plus a great working environment. Escape the ordinary and start your career journey with us. This is a permanent, full-time role, office-based in Cebu Business Park. About BSA SolutionsWe...