
Help Desk Professional
1 day ago
Service Desk Specialist
Job Summary:We are seeking a skilled Service Desk Specialist to provide technical support for our clients. As a key member of our team, you will be responsible for resolving technical issues related to hardware, software, and network connectivity.
Duties and Responsibilities:- Customer Support: Provide first-line technical assistance via phone, email, or ticketing system.
- Request Processing and Issue Triage: Receive and process incoming support requests, ensuring accurate administration of service requests.
- Troubleshooting: Diagnose and attempt to resolve technical issues.
- Resolution and Escalation: Resolve user problems within established guidelines or escalate to appropriate support teams when necessary.
To be successful in this role, you should possess excellent communication skills, attention to detail, and the ability to work independently and collaboratively as part of a team.
What We Offer:We offer a dynamic and supportive work environment with opportunities for growth and development.
-
Help Desk Associate
1 day ago
Angeles City, Central Luzon, Philippines beBeeHelpdesk Full time ₱25,000 - ₱32,000About the JobWe are seeking a dedicated and proactive Help Desk Associate to be the primary point of contact between our clients and warehouse operations.This role is critical in ensuring that orders are processed, routed, and shipped accurately and on time, particularly focusing on managing routing to wholesalers and retailers.You will play a vital role in...
-
Professional Front Desk Specialist
1 day ago
Angeles City, Central Luzon, Philippines beBeeCustomerService Full time ₱2,500,000 - ₱4,000,000Front Desk Support RoleWe are seeking a Phone Receptionist/Front Desk Support to provide front desk support with a warm, professional presence via telephone.The ideal candidate will be the first point of contact for our clients, answering incoming phone calls promptly and professionally.
-
Help Desk Professional
1 day ago
Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time $12,000 - $24,000As a Help Desk Professional, you will play a vital role in ensuring that our clients receive exceptional customer support. This position is ideal for individuals who are passionate about delivering outstanding service and have a knack for problem-solving.Job DescriptionProvide technical assistance to customers via phone, email, or chatRespond to customer...
-
Help Desk Professional
20 hours ago
Cebu City, Central Visayas, Philippines beBeeCustomer Full time $50,000 - $70,000Service Desk Analyst RoleWe are seeking a highly skilled Service Desk Analyst to provide exceptional customer service and technical support to clients.Provide end-user service desk support via phone, email, and chat.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end users.Resolve username and...
-
IT Help Desk Professional
6 days ago
Angeles City, Central Luzon, Philippines beBeeTechnician Full time ₱600,000 - ₱800,000The Technical Support role is a vital part of any IT department, where individuals assist users with technical inquiries, requests, and issues while providing exceptional customer service.Key ResponsibilitiesSupport users via phone, email, or chat, resolving issues in a timely and professional manner.Detect and troubleshoot hardware and software problems,...
-
Help Desk Professional
1 day ago
Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱250,000 - ₱350,000Customer Support Role OverviewWe seek a highly skilled professional to fill a Customer Support position. As a vital member of our support team, you will provide top-notch assistance to customers through various channels including chat, email, and ticketing systems.ResponsibilitiesRespond promptly to customer inquiries across multiple platformsTroubleshoot...
-
Help Desk Specialist
1 day ago
Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱2,500,000 - ₱3,000,000Technical Support AssociateThe successful candidate will be responsible for delivering exceptional customer experiences through proactive and professional communication. Key responsibilities include:Sales StrengthsA confident, friendly communicator with a professional phone manner.Deep interest in technology and helping others understand it.A...
-
Help Desk Specialist
7 days ago
Angeles City, Central Luzon, Philippines beBeeService Full time ₱800,000 - ₱1,000,000Job Overview:We are seeking a skilled and dedicated professional to join our team as a Customer Service Representative.The ideal candidate will provide exceptional support to our co-founders, assisting in the day-to-day management of promotional product orders and client communications.This role is crucial to ensuring smooth order processing, accurate...
-
Help Desk Professional
1 day ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱500,000 - ₱700,000Job Summary:We are seeking a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and efficient manner.About the Role:Provide exceptional customer service through phone, email, and chat supportTroubleshoot and...
-
Front Desk Receptionist
1 week ago
Angeles City, Central Luzon, Philippines NSDMM Management Services Inc. Full time $20,000 - $30,000 per yearJOB QUALIFICATIONSBachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent)Experience or OJT in the front desk officePersonable and projects a professional imageMature, Highly trainable, Well- manneredExcellent communication and interpersonal skillsCan...