Head of Customer Experience

We are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

Role SummaryWe are seeking an experienced Head of Customer Success to join our team at BOLDR PH, INC.The successful candidate will be responsible for leading our customer success efforts, including developing strategies to drive growth and retention.About UsBOLDR PH, INC. is a global B-Corp dedicated to delivering world-class client experiences while...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

About UsWe partner with businesses to determine their needs and provide customized customer care solutions.Our mission is simple: consistently deliver experiences that enhance the customer's loyalty and help to grow the business.

WalterMart Community Mall seeks a Head of Customer Engagement to lead our marketing efforts and ensure effective communication for customer acquisition and retention.Key Responsibilities:Campaign Execution: Develop and implement comprehensive marketing strategies to enhance brand awareness and drive sales.Team Collaboration: Represent the Marketing...

About DakhoahanoiDakhoahanoi is a technology-driven Customer Experience (CX) company that maps the customer journey from discovery to engagement, helping companies deliver delightful experiences using enterprise solutions and innovations.We are seeking a highly driven Sales Manager who thrives in a fast-paced start-up environment with solid experience in CX...

Career Opportunities at Compass Experience LabsA great place to work.We are a customer contact center that partners with businesses to deliver exceptional customer experiences. Our mission is to foster an environment of positivity, personal growth, and teamwork.Workplace Culture:We are seeking an experienced Human Resources Manager to join our growing team....

Responsibilities and ExpectationsThe successful Head of Digital Platforms and Analytics will be responsible for leading the development and implementation of digital platforms and data integration capabilities that drive exceptional customer experiences in wealth management. Key responsibilities include:Developing and implementing digital platforms that meet...

We live by the mantra of head, heart, and hustle at Ubiquity Global Services, Inc. Our teams work together to deliver exceptional customer experiences. We recognize the importance of inclusivity, encouraging diverse perspectives to drive growth and innovation.About Your Job:You will be part of a talented team that designs and implements innovative solutions...

Why Join NICE?NICE offers a dynamic and collaborative work environment where employees can grow and develop their skills. As a Senior Customer Experience Manager, you will have the opportunity to work on exciting projects, collaborate with talented professionals, and contribute to the success of our customers.Our Culture:We value innovation, creativity, and...

The Customer Support Team Head will be responsible for leading our customer support team to deliver high-quality technical support and IT services to our clients. As a key member of our Service Desk Management team, you will be responsible for managing our customer support operations and ensuring that our clients receive exceptional service and support.Lead...

The Center Head will be responsible for leading the Center and overseeing its operations, including research, information dissemination, and partnerships.Exercise general supervision over the administration of the Center's operationsProvide leadership and technical guidance to researchersResponsibilities include:Developing and implementing strategies for the...

Job SummaryThe Customer Experience Manager will be responsible for driving the development, implementation, and optimization of digital platforms and data integration capabilities to support our wealth management business.Main TasksIdentify and implement emerging technologies that enhance customer engagement and streamline operations.Establish KPIs to...

Job Overview:We are seeking a highly skilled Senior Manager, CXM Analytics to join our team at Conduent.This role involves leading a global team of analysts in delivering high-impact customer experience insights to our clients and internal teams.Main Responsibilities:Foster a culture of curiosity, continuous learning, and high performance within the...

R2 Group of Exclusive Brands OverviewWe are a fast-paced organization dedicated to delivering exceptional dining experiences. Our team is passionate about providing outstanding customer service and maintaining high-quality standards.About the Role:The Head of Restaurant Operations plays a crucial role in ensuring the success of our restaurants. As a key...

Job DescriptionWe are seeking a highly skilled Product Marketing Strategist who will be responsible for developing and executing customer-centric marketing strategies and initiatives.The successful candidate will analyze customer data and segmentation criteria to identify target customer groups and develop tailored marketing campaigns.

Job SummaryWe are seeking experienced banquet waiters to join our team at Head Hunters Personnel Management Inc. As a key member of our hospitality team, you will be responsible for setting up banquet rooms, serving food and beverages, and providing outstanding customer service. Your attention to detail and ability to multitask will ensure that events run...

Job DescriptionWe are looking for a Customer Experience Technology Leader who can oversee the design, delivery, and continuous enhancements of customer-facing digital platforms to ensure a seamless, engaging, and secure experience. The ideal candidate will have a deep understanding of digital platforms and data integration technologies and be able to...

Job SummaryWe are seeking an experienced Customer Care Supervisor to lead our team in providing exceptional service to our distributors. As a key member of our operations team, you will be responsible for supervising and mentoring the customer care team, ensuring that they have the skills and knowledge needed to deliver top-notch support.Key...