Head of Customer Engagement

7 days ago


Manila, National Capital Region, Philippines WalterMart Community Mall Full time

WalterMart Community Mall seeks a Head of Customer Engagement to lead our marketing efforts and ensure effective communication for customer acquisition and retention.

Key Responsibilities:
  • Campaign Execution: Develop and implement comprehensive marketing strategies to enhance brand awareness and drive sales.
  • Team Collaboration: Represent the Marketing department in cross-functional teams, monitoring team performance and providing updates on marketing activities and campaigns.
  • Event Management: Coordinate event goals, marketing projects, and logistics with internal teams and external partners, including suppliers and sponsors.
  • Post-Event Analysis: Oversee permits, meetings, execution, post-event reports, and feedback collection to ensure seamless event operations.

The ideal candidate will have a graduate degree in Marketing, Advertising, Communications or a related field and at least 3-5 years of work experience in any field of Marketing. Strong communication and interpersonal skills are required.



  • Manila, National Capital Region, Philippines The Moment Group Full time

    Job OverviewThe Customer Engagement Manager is responsible for building and maintaining long-term relationships with key clients to ensure high satisfaction, loyalty, and retention. This role involves developing customer engagement strategies, driving product/service adoption, and collaborating with internal teams to address customer needs effectively.The...


  • Manila, National Capital Region, Philippines enablesGROUP Full time

    About the RoleWe are seeking a highly motivated Customer Engagement Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics.Key Responsibilities:Develop,...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    KMC Solutions Overview:We are a technology company dedicated to delivering innovative solutions to our customers. Our team is passionate about fostering engagement and growth through our online customer community.About the Job:The successful candidate will be responsible for developing and implementing community engagement strategies to drive user adoption...


  • Manila, National Capital Region, Philippines Transpacific Distributors Inc. Full time

    At Transpacific Distributors Inc., we are seeking a Customer Engagement Associate to join our team. As a key member of our sales force, your primary responsibility will be to engage with customers in retail settings and promote products that meet their needs.As a Customer Engagement Associate, you will have the opportunity to provide product information,...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    We are looking for a B2B Customer Engagement Specialist to lead and grow our customer community on Salesforce Experience Cloud. This role focuses on community engagement, content strategy, user experience, and overall community health to ensure a valuable and dynamic customer experience.The ideal candidate has a strong background in online community...


  • Manila, National Capital Region, Philippines Rippedboxstation Full time

    Rippedboxstation is seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for generating leads, scheduling appointments, and engaging with potential customers through various communication channels.This is an exciting opportunity for a motivated and experienced professional to utilize their skills in sales and...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    About the RoleThis Customer Engagement Specialist role involves working closely with customers to understand their needs and preferences, then using that knowledge to provide personalized solutions and recommendations. As a Sales Support professional, you will be the primary point of contact for customers, providing exceptional customer service and ensuring...


  • Manila, National Capital Region, Philippines TSA Group Full time

    TSA Group is committed to creating experiences that people love by revolutionizing the way they connect and communicate with brands.We're a leader in helping companies acquire, retain and grow their consumer customer bases through our eight call centres in Australia and internationally.The Operations Manager will play a critical role in leading a team of...


  • Manila, National Capital Region, Philippines Turnitin Full time

    We're looking for a talented Solutions Engineer to join our team at Turnitin. In this role, you'll be responsible for providing technical expertise to Sales and Customer Success teams, designing and presenting solutions to customers, and collaborating with colleagues on technical solutions.Key Responsibilities:Customer Engagement & Solution Design:Engage...


  • Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    RequirementsEnthusiasm for luxury retail and customer engagementExcellent communication skills and ability to converse in EnglishAt least high school graduate and willingness to work in Metro ManilaWork ArrangementsWe offer a full-time position with mall hours, providing a great work-life balance and opportunities for career advancement.


  • Manila, National Capital Region, Philippines GlaxoSmithKline Full time

    Your Skills and Qualifications:">To be successful in this role, you will need a Bachelor's Degree in Sales, Marketing, or any other related discipline; MBA preferred. With 5+ years of relevant experience, preferably in digital marketing, brand management, omnichannel engagement, customer experience, or equivalent, you will have developed strong leadership &...


  • Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time

    The Customer Digital Platform and Data Integration Lead will drive the development, implementation, and optimization of digital platforms and data integration capabilities to support the wealth management business. Reporting directly to the Head of Wealth Technology, this role is instrumental in delivering exceptional customer experiences through innovative...


  • Manila, National Capital Region, Philippines Fibercom Telecom Phils., Inc. Full time

    About Us:Fibercom Telecom Phils., Inc. is a renowned telecommunications company dedicated to delivering cutting-edge solutions to our clients.Job Summary:We are seeking an experienced Pre-Sales Engineer to join our team. The successful candidate will engage with potential clients, provide expert guidance, and collaborate with our sales team to design...


  • Manila, National Capital Region, Philippines Our Lady of Lourdes Hospital Full time

    About the RoleThe Hospital Engagement Coordinator will play a key role in building and maintaining relationships with our doctors, ensuring they have a positive experience at Our Lady of Lourdes Hospital.Key ResponsibilitiesCoordinate doctor engagement activities, including meetings and events.Develop and maintain relationships with doctors, understanding...


  • Manila, National Capital Region, Philippines Hinduja Global Solutions Full time

    Job Summary:We are looking for an Outbound Customer Engagement Associate to join our team at Hinduja Global Solutions.The ideal candidate will have excellent communication skills in Spanish and the ability to work in a fast-paced environment.Key Responsibilities:Engage with customers through outbound calls, using proactive customer service techniques and...


  • Manila, National Capital Region, Philippines BestOptions Assistance Incorporated Full time

    We are looking for a highly skilled Sales and Distribution Head to lead our client's sales and distribution efforts in the FMCG industry.Responsibilities:Oversee daily distributor operations, focusing on inventory management, supply chain optimization, and timely delivery to customers.Develop and maintain robust relationships with distributors and customers...


  • Manila, National Capital Region, Philippines Toku Pte Ltd Full time

    At Toku Pte Ltd, we are on a mission to help companies engage with their customers efficiently. We are currently expanding our operations and seeking a skilled Voice Communications Expert to join our team.As a Technical Support Engineer, you will be responsible for monitoring client service availability and performance, proactively identifying potential...


  • Manila, National Capital Region, Philippines Universal Robina Corporation Full time

    We are looking for an exceptional Business Partnerships and People Solutions Lead who will provide strategic leadership and guidance to our teams, driving business results through effective talent management and organizational development. As a key member of our HR team, you will work closely with function heads and COEs to build strategies that engage...

  • HR Head

    6 days ago


    Manila, National Capital Region, Philippines Keralty Clinic Full time

    Pharmacare Plus Inc. is looking for an HR Head who will be leading the team in providing end to end HR services for the three mall-based ambulatory surgery centers in Metro Manila, and our shared services support group.The HR Head will be supporting the Chief People Officer in the planning, design, implementation and evaluation of initiatives in the areas of...


  • Manila, National Capital Region, Philippines Institute of Corporate Directors, Inc. Full time

    At the Institute of Corporate Directors, Inc., we are seeking a highly skilled Membership Engagement Specialist to join our team.The successful candidate will be responsible for managing the end-to-end membership application process, building strong relationships with new members, executing strategic recruitment initiatives, and supporting member events....