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Customer Experience Technology Leader

1 week ago

Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time
Job Description

We are looking for a Customer Experience Technology Leader who can oversee the design, delivery, and continuous enhancements of customer-facing digital platforms to ensure a seamless, engaging, and secure experience. The ideal candidate will have a deep understanding of digital platforms and data integration technologies and be able to collaborate with business and product teams to align platform features with customer needs and strategic goals.

  • Develop and implement digital platforms that meet customer expectations and drive business growth
  • Collaborate with cross-functional teams to define and deliver platform requirements
  • Lead data integration efforts across multiple systems and platforms to ensure accurate and consistent data availability