Head of Customer Experience Insights

Conduent is seeking a strategic operations manager to lead a team of analysts and drive impactful customer experience insights for clients.This leader will work closely with analysts, internal stakeholders, and clients to transform data into actionable strategies.Foster a culture of collaboration and growth within the team while ensuring they are equipped to...

About ConduentWe are a global company dedicated to improving the world through digital transformation. Our mission is to help organizations navigate the complexities of change and harness the power of data-driven insights.Job SummaryWe are seeking a highly motivated and experienced Manager, CXM Analytics to lead our team of analysts in delivering high-impact...

Job OverviewEvoke, a renowned company in the industry, is seeking a skilled Data Insights Analyst to join our team. As an integral part of our People Analytics team, you will be responsible for providing accurate and timely insights that drive business success.We are looking for a detail-oriented individual with strong Excel skills, who can work...

Responsibilities and ExpectationsThe successful Head of Digital Platforms and Analytics will be responsible for leading the development and implementation of digital platforms and data integration capabilities that drive exceptional customer experiences in wealth management. Key responsibilities include:Developing and implementing digital platforms that meet...

Job DescriptionWe are looking for a Reporting Insights Specialist to join our team. As a Reporting Insights Specialist, you will be responsible for owning the reporting cycle, creating presentation decks for stakeholders, and providing analytics to guide Operations in managing their KPIs.Key Responsibilities:Owning the reporting cycle involves data mining,...

We are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

We are seeking a highly skilled Customer Insights Expert to join our team at Rippedboxstation. As a key member of our marketing department, you will play a crucial role in analyzing customer data and providing actionable insights to inform targeted marketing campaigns.Key Responsibilities:Analyze customer data from Klaviyo, Meta (Facebook), Google Analytics,...

Head of Business Development and PartnershipsAIM is seeking an experienced professional to lead our Business Development and Partnerships efforts. As the Head of Business Development and Partnerships, you will be responsible for driving revenue growth, building strategic partnerships, and developing business plans that align with AIM's objectives.Main...

Drive Customer-Centric InnovationThe User Experience Lead will be responsible for driving the development and implementation of strategies that prioritize customer needs and preferences. This involves analyzing customer feedback and data to identify areas for improvement and developing action plans to address them.Through ongoing customer research, you will...

A Customer Research Analyst is responsible for conducting research and analysis related to customers, market trends, and competitive intelligence. They gather, organize, and interpret data to provide actionable insights that help businesses make informed decisions to enhance our products, services, and customer relationships. They will provide a wide range...

Job Summary: We are seeking a highly skilled Customer Insights Analyst to join our team. The successful candidate will be responsible for conducting research and analysis related to customers, market trends, and competitive intelligence.Key Responsibilities:Develop detailed customer profiles, including demographics, behavior patterns, and preferences.Create...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

Empowering Customer ExperiencesAs a Client Operations Team Lead at Insight, you'll play a vital role in shaping the customer experience and driving business success. You'll oversee daily team productivity, ensure high levels of customer engagement, and make strategic decisions related to systems and processes.Our ApproachWe take a people-first approach to...

The Customer Digital Platform and Data Integration Lead will drive the development, implementation, and optimization of digital platforms and data integration capabilities to support the wealth management business. Reporting directly to the Head of Wealth Technology, this role is instrumental in delivering exceptional customer experiences through innovative...

About UsWe partner with businesses to determine their needs and provide customized customer care solutions.Our mission is simple: consistently deliver experiences that enhance the customer's loyalty and help to grow the business.

We are looking for a Restaurant Area Head to lead the management of multiple restaurant locations across Metro Manila. The ideal candidate will possess a strong background in leadership, with experience in managing multiple teams and driving business growth.Responsibilities:Operational Oversight – Manage day-to-day operations, ensuring efficiency and...

Position Overview:We are seeking a dynamic and strategic Marketing Associate to join our growing team in the food and beverage (F&B) industry. The ideal candidate will play a key role in supporting our marketing initiatives, driving brand visibility, and enhancing customer engagement across multiple platforms for multiple brands. Reporting directly to the...

The Strategic Digital Customer Experience Manager will be responsible for developing data insights to enhance customer experiences and drive engagement at Emerson Electric (Asia) Limited - ROHQ.This role requires a strong leader who can provide strategic and tactical leadership and direction to the Digital Customer Experience team in harnessing customer...

Job OverviewWe are seeking a highly skilled Data Analyst to join our team at Energy Development Corporation. As a key member of the Finance Group, you will be responsible for implementing business analytics initiatives that drive data-driven decision-making processes and provide actionable insights to improve business outcomes.You will serve as the Project...