Operations Consultant
4 hours ago
Company Overview:
TASQ Staffing Solutions is a reputable staffing agency committed to providing top-notch professionals to various industries.
Job Description:
We are seeking an experienced Subject Matter Expert (SME) to join our team. As an SME, you will be responsible for handling escalation calls and providing expert solutions to complex issues.
Required Skills and Qualifications:
- At least 2 years of completed college education or college graduate
- 2-3 years of experience as an SME in a BPO setting
- Proven experience in handling escalation calls
- Familiarity with ticketing tools is a plus
- Excellent oral and written communication skills
Benefits:
We offer a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.
Work Arrangement:
This role requires onsite work in Alabang with a shifting schedule.
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