Patient Support Specialist

5 days ago


Quezon City, National Capital Region, Philippines Polaris Careers Full time

We are looking for a skilled Patient Support Specialist to join our Polaris Careers team. As a specialist, you will be responsible for answering high volumes of incoming calls from patients, providing them with accurate information about healthcare services and insurance plans.

Responsibilities:
  • Call Handling: Answer calls from patients, respond to their inquiries, and provide solutions to their problems.
  • Information Provision: Offer detailed information about healthcare services, insurance plans, and procedures to patients.
  • Appointment Scheduling: Schedule appointments with patients and confirm their insurance details.
  • Customer Service: Resolve customer complaints and concerns in a professional and empathetic manner.

As a Patient Support Specialist, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with other team members to deliver exceptional customer service.



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