Healthcare Representative

7 days ago


Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

On-site - Quezon City 1-3 Yrs Exp Diploma Full-time

Job Description

We are seeking a Customer Service Representative (CSR) – Healthcare Radiology Scheduling to join our team.

Responsibilities
  • Schedule and confirm patient appointments for MRI, X-ray, Mammogram, CT scans, and Ultrasounds.
  • Use Exa RIS (Konica) to manage patient scheduling and records.
  • Verify insurance, pre-authorizations, and patient eligibility.
  • Provide patients with appointment prep instructions and necessary documents.
  • Answer patient inquiries, resolve scheduling conflicts, and reschedule appointments.
  • Coordinate with radiology technologists and healthcare providers for seamless care.
  • Ensure patient confidentiality per HIPAA and company policies.
  • Handle high-volume calls with professionalism and empathy.
  • Document patient interactions, appointment details, and special requests.
  • Assist with administrative tasks related to radiology scheduling and data management.
Requirements
  • Minimum 1 year of experience in a healthcare scheduling account
  • Familiarity with Exa RIS (Konica) or other Radiology Information Systems (RIS) is a plus
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in scheduling software and Microsoft Office Suite
  • Knowledge of medical terminology and radiology procedures is an advantage
  • High school diploma or equivalent required; Associate's degree in healthcare administration is a plus
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • withholds your ID,
  • requires you to provide a guarantee or collects property.
#J-18808-Ljbffr

  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    We are seeking a skilled Healthcare Services Representative to join our team at Polaris Careers. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing support related to healthcare services, insurance, and billing.Key Responsibilities:Answering Inbound Calls: Responding to customer inquiries about...


  • Quezon City, National Capital Region, Philippines Jocsoncollege Full time

    Job DescriptionWe are seeking a skilled Healthcare Representative to join our team at Jocson college. As a representative, you will be responsible for responding to customer inquiries and resolving issues via phone.The ideal candidate will have excellent communication skills, be able to build positive relationships with customers, and possess strong...


  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    Polaris Careers is seeking a dedicated Healthcare Call Center Representative to join their team. As a representative, you will be the first point of contact for patients, providing accurate and helpful information about healthcare services and insurance plans.Key Responsibilities:Answering Calls: Respond promptly and professionally to incoming calls from...


  • Quezon City, National Capital Region, Philippines Life Source Enterprises Full time

    Job OverviewGlobal Healthcare Product RepresentativeLife Source Enterprises is a leading provider of medical devices and equipment. We are seeking a highly motivated and experienced Global Healthcare Product Representative to join our team.Key ResponsibilitiesDevelop and execute sales strategies to promote medical devices to healthcare professionals...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Join our team as a Healthcare and Pharmaceutical Customer Service Representative and assist patients, healthcare providers, and pharmacies with inquiries related to medical services, prescriptions, and insurance claims.What You'll Do:Handle customer inquiries related to prescriptions, insurance coverage, and healthcare services.Assist in processing claims,...


  • Quezon City, National Capital Region, Philippines Carlos Hilado Memorial State University Full time

    Job Title: Healthcare Account RepresentativeThis role involves providing exceptional customer service to clients in the healthcare sector.About the JobThe ideal candidate will have a strong background in BPO or call center experience, with excellent communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle inbound...


  • Quezon City, National Capital Region, Philippines Valeros Business Company Full time

    Healthcare RepresentativeA Healthcare Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.-Responsibilities:Answering incoming calls from customersSorting out customers' inquiries or requestsEnsuring that customers' requests are managed in an appropriate and timely mannerDeveloping,...


  • Quezon City, National Capital Region, Philippines CHMSU Full time

    At CHMSU, we're seeking a highly skilled and customer-focused individual to join our team as a Career-Driven Healthcare Account Representative.We're looking for someone who is passionate about delivering exceptional service and ensuring that our customers receive the best possible experience.The ideal candidate will have excellent communication skills, be...


  • Quezon City, National Capital Region, Philippines Texas Behavioral Health, PLLC. Full time

    At Texas Behavioral Health, PLLC., we are dedicated to delivering exceptional patient care and advancing our mission. As a Customer Services Representative/PSR, you will play a vital role in this endeavor by providing top-notch support to our patients. Your primary responsibilities will include scheduling/canceling appointments, recalling patients for future...


  • Quezon City, National Capital Region, Philippines Santaisabel Full time

    Role SummaryThis Customer Service Representative position at Sagility involves handling inbound calls and providing top-notch customer service to our clients in the healthcare industry.You will use your excellent communication skills to create a positive experience for customers, focusing on their needs and providing solutions to their inquiries.Main...


  • Quezon City, National Capital Region, Philippines Hire My Tech Full time

    At Hire My Tech, we are dedicated to advancing our mission by seeking an experienced Customer Services Representative/Patient Service Representative (PSR) who embodies our core values. As a vital member of our team, you will play a crucial role in delivering exceptional patient satisfaction and experience.Key Responsibilities:Scheduling and canceling...


  • Quezon City, National Capital Region, Philippines R1 RCM Full time

    Healthcare Customer Service Representative (Quezon City)What will you do in this role?You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information,...


  • Quezon City, National Capital Region, Philippines NTT Data Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for providing exceptional customer service to healthcare providers, communicating effectively with them via phone, email, and in-person.You will assist providers with...


  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    Polaris Careers: Call Center RepresentativeA healthcare account call center job involves answering customer inquiries, processing payments, and providing information about healthcare services.ResponsibilitiesAnswering incoming calls from patients and health providers to provide timely assistance and resolution.Helping patients with tasks such as scheduling...


  • Quezon City, National Capital Region, Philippines Nexus Recruitment Group Full time

    Job OverviewNexus Recruitment Group seeks a highly detail-oriented and organized individual to fill the role of Customer Service Representative (Healthcare). As a key member of our team, you will be responsible for ensuring seamless communication with patients and healthcare providers, resolving queries and issues efficiently.In this dynamic position, you...


  • Quezon City, National Capital Region, Philippines NTT Data Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at NTT Data. As a key member of our Provider Services Department, you will play a vital role in delivering exceptional customer service to our healthcare provider network.


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Duties/Responsibilities:You'll be in charge of taking or making calls to customers in your capacity as a call center representative. You will be responsible for giving a customer on the phone information, services, or help troubleshooting.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement...


  • Quezon City, National Capital Region, Philippines Carlos Hilado Memorial State University Full time

    Carlos Hilado Memorial State University seeks a dedicated and customer-focused individual to join our team as a CSR Healthcare Associate in the National Capital Region (NCR), specifically in Quezon City.Key ResponsibilitiesRespond to customer inquiries and services, resolving issues efficiently.RequirementsA Bachelor's/College Degree or equivalent...


  • Makati City, National Capital Region, Philippines Imagenet LLC Full time

    Job OverviewThe role of a Healthcare Quality Analyst is to ensure the delivery of high-quality services by evaluating the performance of Customer Service Representatives handling healthcare-related inquiries and transactions.This position involves monitoring calls, identifying areas for improvement, and providing constructive feedback to CSRs. The goal is to...


  • Quezon City, National Capital Region, Philippines Carlos Hilado Memorial State University Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a CSR Healthcare Account. In this role, you will be responsible for handling inbound calls, providing exceptional customer service, and resolving customer issues in a timely and professional manner.As a CSR Healthcare Account, you will work closely with customers to...