Remote Operations Manager

2 days ago

Angeles City, Central Luzon, Philippines beBeeProduction Full time ₱37,500
Job Overview

The role of Remote Production Coordinator involves overseeing and managing daily team operations, encompassing tasks related to purchasing, production, and logistics.

This position requires the ability to monitor and track orders, ensuring alignment with delivery schedules while delivering exceptional customer service to internal and external clients.

  • Strong communication skills in both spoken and written English are essential
  • Excellent organizational and time management abilities are required
  • Effective problem-solving and analytical skills are necessary for success
  • Customer-centric orientation is vital for this role
  • Ability to work collaboratively with others is a key aspect of this position
Key Responsibilities:
  • Monitor order status and document order confirmations and vendor communications
  • Verify accuracy of purchase orders and ensure they are issued to suppliers with correct client artwork files
  • Assist in contacting suppliers and vendors to obtain order status, proof, and tracking information for in-house orders
  • Communicate with clients using email templates for order updates and logistics
  • Provide timely support, research, and feedback on order progress, changes, and customer or vendor inquiries
  • Coordinate shipping and freight arrangements, providing customers with shipment tracking numbers and monitoring shipping reports to ensure all projects meet on-time delivery requirements
  • Maintain accurate and up-to-date client and vendor files and databases
  • Add products to digital catalogs, ensuring accurate pricing, product details, and high-quality images
  • Create client-specific lookbooks tailored to project needs, showcasing curated merchandise with branding recommendations
  • Design and apply simple logo or text mockups to products for visual presentation in catalogs and client proposals
  • Maintain and update catalog content regularly to reflect new product offerings, trends, and seasonal campaigns

We seek a highly organized and detail-oriented individual with excellent communication and problem-solving skills. The ideal candidate should possess 1-2 years of experience in a promotional, customer service, or order management role.

The successful candidate will be able to work independently and as part of a team, prioritizing and managing multiple projects under tight deadlines. Proficiency in Microsoft and Google applications, along with basic knowledge of Adobe Illustrator, Adobe Photoshop, and Canva, is expected.

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