Manager of Operational Excellence

7 hours ago

Angeles City, Central Luzon, Philippines beBeeOperations Full time ₱20,000 - ₱25,000
Operations Manager Role

As a seasoned Operations Lead, you will oversee the day-to-day execution of business processes, team coordination, and administrative functions within the department.

This position ensures projects are delivered on time, task boards are consistently updated, and departmental performance runs smoothly.

The ideal candidate is organized, systems-driven, and confident managing a remote team in a fast-paced environment. You'll play a key role in maintaining efficiency, accountability, and operational structure within the department.

Key Responsibilities:

  1. Operational Workflow Management

  • Oversee day-to-day operations and ensure completion of all assigned tasks
  • Maintain and implement operational SOPs for task execution and project support
  • Monitor and update project management tools to track ongoing activities and deadlines
  • Identify and resolve blockers that delay task execution

  1. Team Leadership Oversight

  • Supervise and mentor team members, including Team Leaders, Coordinators, and Assistants
  • Assign daily workloads, monitor completion rates, and track attendance
  • Lead onboarding and training for new team members
  • Conduct performance check-ins and submit evaluations as required

  1. Cross-Department Coordination

  • Collaborate with other teams to ensure timely task handoffs
  • Facilitate communication flow between departments for project-related deliverables
  • Flag operational concerns or task delays to the COO or Strategic Manager as appropriate

  1. Administrative Oversight Reporting

  • Verify data such as attendance, task completion, and daily check-ins
  • Maintain calendars, trackers, and communication logs
  • Provide weekly operations updates and report on team task completion rates
  • Ensure compliance with internal SOPs, security protocols, and documentation practices

Requirements:

  • At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations
  • Previous experience managing a remote team, especially in a digital or marketing setting
  • Experience working cross-functionally with marketing, content, and executive teams
  • Familiarity with lead generation and project-based workflows is beneficial

Skills & Tools:

  • Strong familiarity with project management tools (e.g., Trello, Asana, ClickUp)
  • Proficiency in Google Workspace (Sheets, Docs, Drive)
  • Excellent written and verbal communication in English
  • Exceptional organizational, leadership, and time management skills

Technical Requirements:

  • Reliable internet access
  • Ability to work during standard EST business hours

Benefits

  • Monday to Friday 8:30 am - 5:30 pm EST schedule

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