Business Development Liaison
1 week ago
About the Role:
This is a unique opportunity to leverage your bilingual marketing skills in a fast-paced Hotel & Casino environment. As a Business Development Liaison, you will be responsible for providing exceptional guest service, supporting marketing promotions, and acquiring potential players to visit and play at the casino.
Responsibilities:
- Provide personalized service to guests throughout their visit, maintaining personal contact for future visitation and assistance
- Support marketing promotions, events, and programs that drive relationships with premium players
- Achieve client quotas, performance targets, and goals as assigned by the Company
- Conduct competitor checks regarding casino events, services, and player benefits
- Acquire potential players to visit and play at the casino, ensuring they are well taken care of
- Maintain professional working relationships with patrons
- Ensure patron requests on transportation, F&B, room accommodation, etc., are properly communicated within internal team members and executed according to Company standards
- Prepare necessary reports for inventory management of premium direct offer items
- Acquire potential patrons through membership sign-ups and/or referrals of High-Valued Patrons (HVPs)
- Maintain good relationships with patrons through invitations to company-organized events, dinners, promotions, and tournaments
- Conduct telemarketing, inviting new and returning patrons to special events and endorse promotions to increase revenue
- Handle guest complaints, respond, and/or escalate guest concerns in a timely manner
What We Offer:
- $65,000 - $75,000 per annum, depending on experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Requirements:
- Korean, Japanese, and Mandarin Bilingual (Native level)
- At least 1 year experience in sales, including Business Development
- Strong negotiation and persuasion skills
- Ability to travel domestically and internationally as required
- Strong command of the English language, both written and oral
- Strong interpersonal skills and ability to adapt in a fast-paced dynamic environment
- Pleasing personality
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