
Customer Service Team Lead
19 hours ago
As a key figure in our customer service team, you will lead and motivate teams to achieve exceptional results for e-commerce brands.
Key Responsibilities- Lead and monitor agent performance to consistently meet or exceed Key Performance Indicators (KPIs).
- Conduct regular coaching sessions and offer personalized guidance to support team members' success.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- Promote a positive, supportive, and high-performance work culture.
- Minimum 3 years of leadership experience in customer service.
- Proven background in e-commerce customer service, preferably with Shopify, BigCommerce, or Amazon experience.
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Ability to assess team well-being and provide support where needed.
- Analytical skills to create, interpret, and act on performance reports.
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Virtual Customer Service Team Lead
2 days ago
Bacoor, Calabarzon, Philippines beBeeClient Full time ₱475,200 - ₱504,000Job OpportunityThis is a leadership position where you will play a key role in revolutionizing customer services.As a Client Retention Lead, you will be responsible for leading direct interactions with international clients, coaching and developing a high-performing team of professionals, shaping the future of our proprietary software through hands-on...
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Elevate Your Career as a Customer Service Team Lead
19 hours ago
Bacoor, Calabarzon, Philippines beBeeLeadership Full time $60,000 - $80,000Customer Service Leadership OpportunityWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team. This is an exciting opportunity to lead and motivate a high-performing customer support team, driving exceptional service delivery for e-commerce brands.Key Responsibilities:Minimum 3 years of leadership experience in a...
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Bacoor, Calabarzon, Philippines beBeeLeadership Full time $60,000 - $80,000Lead with Impact as Our Next Customer Service Team LeadAs a results-driven leader, you will guide teams toward success by balancing people management with operational excellence. If you thrive in driving business outcomes and team performance, this role is for you.Key ResponsibilitiesMonitor the performance of your assigned agents to ensure key performance...
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Customer Service Excellence Lead
2 days ago
Bacoor, Calabarzon, Philippines beBeeService Full time ₱5,500 - ₱7,500Job Title:Senior Customer Experience RepresentativeJob OverviewThe Senior Customer Experience Representative plays a pivotal role in delivering exceptional service by working closely with the Customer Experience Supervisor and a team of support agents.This position is responsible for ensuring every customer interaction is handled with care, professionalism,...
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Customer Service Representative
19 hours ago
Bacoor, Calabarzon, Philippines beBeeCustomer Full time $36,000 - $42,000Customer Service Representative Job OverviewThis role involves managing inbound and outbound calls with customers and potential leads, providing exceptional support through various communication channels, and utilizing key tools to ensure seamless operations.We are looking for a highly skilled customer service representative to join our team. The successful...
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Technical Team Lead for Global Support
2 days ago
Bacoor, Calabarzon, Philippines beBeeLeadership Full time $100,000 - $120,000As a Technical Team Lead, you will oversee a team of technical support specialists providing top-notch assistance to our global user base.Job Description:We are seeking a highly skilled and experienced technical leader to join our support team. The successful candidate will be responsible for managing a team of technical support representatives, ensuring...
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Ecommerce Customer Service Manager
2 days ago
Bacoor, Calabarzon, Philippines beBeeLeadership Full time $70,000 - $90,000Customer Support Team LeadWe are seeking an experienced professional to lead and optimize our eCommerce subscription business's customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance customer satisfaction and retention.The ideal candidate will have...
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Guest Experience Team Lead
2 days ago
Bacoor, Calabarzon, Philippines beBeeLeader Full time ₱1,200,000 - ₱1,680,000Remote Guest Experience Team LeadWe are looking for a skilled leader to oversee our remote guest experience team.About the RoleThis is an exciting opportunity to manage a team of guest experience specialists, ensuring exceptional service delivery during each shift. The ideal candidate will be accountable for metrics and have a proven track record of...
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Print Production Team Lead
1 day ago
Bacoor, Calabarzon, Philippines beBeeProductivity Full time $7,200 - $7,800Job Title: Print Production Team LeadWe are seeking a skilled and experienced Print Production Team Lead to join our team. The successful candidate will be responsible for managing print orders, coordinating with clients, and overseeing the production process.Key Responsibilities:Manage print orders from start to finish, ensuring timely delivery and...
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Virtual Team Lead
2 days ago
Bacoor, Calabarzon, Philippines beBeeLead Full time $4,000 - $5,000Job Title: Virtual Team LeadThis is a full-time position that requires coaching a team of virtual assistants to achieve peak performance. The successful candidate will have strong leadership qualities, be able to manage remote teams effectively, and possess excellent communication skills.The role involves:Coaching and mentoring team members to improve their...