Business Excellence Specialist

1 month ago


Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Summary

TASQ Staffing Solutions is seeking a highly skilled Business Excellence Specialist to join our team. As a key member of our organization, you will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.

Key Responsibilities
  • Develop and deliver Operational/Delivery Excellence training and coach on business excellence principles
  • Assist in the creation, monitoring, measurement, and analysis of standardized processes
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
  • Communicate to key management stakeholders on salient quality issues and business opportunities
Requirements
  • Open to Bachelors Degree or undergraduates with relevant experience
  • Minimum 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting
  • Experience in BPO industry
  • Ability to communicate effectively, handle certain situations, and thoroughly express knowledge on six sigma
  • Led more than 1 Value Stream Mapping activity
  • Six Sigma Green Belt Certified or Trained


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