Customer Service Representative

2 weeks ago


Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱2,300 - ₱2,900
About the Job

We are seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will be responsible for interacting with customers to address their inquiries and resolve any issues they may have regarding our clients' products and services.

As a key member of our customer support team, you will work closely with internal and external teams to handle customer needs and provide excellent service in a timely and professional manner.

This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer service and working collaboratively as part of a dynamic team.

Responsibilities
  • Provide accurate and complete information to customers in a courteous and professional manner.
  • Track and resolve customer issues in a timely and efficient manner.
  • Escalate complex issues to ensure that customer needs are met.
  • Identify opportunities for process improvement and make recommendations to enhance customer satisfaction.
  • Work collaboratively with internal and external teams to achieve business objectives.
Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Familiarity with cloud-based applications and MS Office.
  • Able to adapt quickly to new technology and systems.
  • Strong analytical and problem-solving skills.
What We Offer

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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