Customer Service Representative
3 weeks ago
Be part of a leading financial institution.
Customer Service RepresentativeDepartment – Unit: Customer Service
Responsibilities
The position is responsible for providing quality service to Cardholders, Metrobank and PS Bank branches/clients, by ensuring timely and accurate resolution of card sales, service inquiries, requests, concerns made via call, email and other correspondences.
Span of Control
No Direct Reports
Requirements
- Bachelor's degree from a college/university
- Proficient in the following Microsoft applications: Word, Excel and PowerPoint; knowledgeable in Creditmaster and CardPac systems is an advantage
- Willing to work overtime, on shifting schedule (if necessary), weekends and holidays
- Experience in dealing with external customers who have varying requirements an advantage
Apply Now
Submit your resume here
Metrobank – Consumer Business Sector
6778 Ayala Avenue, Makati City
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