HR Specialist

10 hours ago


Bacoor, Calabarzon, Philippines beBeeHumanResources Full time ₱500,000 - ₱1,000,000
Job Title:

A career as a Human Resources Operations Professional awaits the ideal candidate.

Key Responsibilities:
  • Provide exceptional support to employees, managers, and other stakeholders on various HR-related matters.
  • Respond to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit/termination and leave of absence on Workday.
  • Create/refer to Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for completing employee transactions.
  • Work with onshore partners to get trained on all queries received from employees.
  • Create a repository for all out-of-scope queries and get trained to shift left these into Tier 1. Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.
Required Skills and Qualifications:
  • Bachelor's Degree Holder
  • At least one year of experience in an HR Helpdesk role, delivering services preferably in HR from a shared service center environment.
  • Experience working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR etc.)
  • Open to work in US shifts


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