Administrative Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Concert8 Solutions Inc. The ideal candidate will possess excellent communication and multitasking skills, with a minimum of 2 years of experience in a similar role.
Key Responsibilities:
- Manage inbound calls and web chat inquiries, escalating complex issues as needed.
- Create and update work orders, tracking progress and completion.
- Review candidate resumes and shortlist qualified applicants.
- Confirm worker availability and coordinate with dispatch teams.
Mid-Term Coordination:
- Collect and verify staff timesheets; enter data into payroll systems.
- Facilitate remote communication for onsite checks and collect feedback.
- Monitor worker welfare and send out birthday messages.
- Maintain client communication and provide order updates.
- Create, update, and track client orders through to fulfillment.
Long-Term Client Interaction & Onboarding:
- Log and track client cases, ensuring proper resolution.
- Guide clients through onboarding and account setup.
- Track and follow up on missing worker documents during onboarding.
Requirements:
- Minimum of 2 years of experience in a similar role.
- Strong organizational, communication, and multitasking skills.
- Ability to work independently and meet deadlines.
- Experience with call handling, customer support, or dispatch coordination is a plus.
- Suitable office space for work-from-home.
- Must have your own Laptop/ PC, Headset with noise-canceling feature & webcam
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Administrative Coordinator
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