
Strategic Business Growth Associate
2 days ago
About Optimal-ph
We are a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfillment.
Our team is made up of experienced professionals who have worked with prominent clients like Blackstone and Prologis.
Job DescriptionWe are seeking an organized and motivated professional to fill a Business Development Associate position within our daily operations and growth strategy.
Your role will be critical in executing three key areas:
- Phone Reception & Dispatch: You will serve as the primary point of contact for clients, handling all incoming calls, dispatching calls to the right team members, taking accurate and detailed messages, and quickly learning our team structure to ensure seamless communication.
- Business Development Support: You will work closely with the Business Development Manager, providing vital support to our growth initiatives. This includes managing a database of prospects, following up on leads, preparing management agreements using Zip Forms, and handling new client onboarding paperwork.
- Database Management: You will be responsible for maintaining our database of prospects, ensuring all information is accurate and up-to-date.
This role requires:
- Critical Thinking Skills: You must be able to solve problems and make decisions independently.
- 2+ Years of Customer Service Experience: A proven track record of providing exceptional service.
- 2+ Years of Sales or Business Development Experience: Experience with lead management and client onboarding is highly desirable.
- Pleasing, Upbeat Personality: You are the voice of our company, and a positive, can-do attitude is essential.
- Exceptional Communication Skills: You can communicate clearly and professionally, both verbally and in writing.
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