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1 day ago
This is a hands-on technical operations role with executive support responsibilities. You will design and run the operational backbone of our client, automate away inefficiency, and own tasks from request to verified outcome.
About the RoleYou will partner closely with engineering and leadership, using AI tools and modern ops software to keep work organized, observable, and moving. Traditional assistant work (including phone calls) is part of the job, but the core value is systems, automation, and relentless follow-through.
Key Responsibilities- Drive tasks to completion, ensuring clear documentation and follow-up actions. Maintain a centralized source of truth for assignments, deadlines, and statuses.
- Handle inbound and outbound calls to stakeholders, ensuring clear communication, logging outcomes, and escalating as needed to meet SLAs.
- Anticipate issues and create buffers, reminders, and contingency plans to keep tasks on track. Use pre-reads and reminders to align teams with deadlines.
- Develop a system for receipts, ensuring accurate categorization and reconciliation. Provide weekly reports and flag discrepancies.
- Design low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks. Ensure automation reliability with logs and alerts.
We are looking for a highly motivated and detail-oriented individual with a technical background or equivalent fluency working with engineers. The ideal candidate should have demonstrated experience building automations and operational systems, be comfortable and professional on the phone, and possess obsessive attention to detail and reliability.
Benefits- Fully remote work environment allowing you to work from anywhere
- Competitive salary and benefits package
- Ongoing access to resources for professional growth and development
- Opportunity to work with a diverse team of professionals around the world
We are seeking ambitious professionals who are passionate about delivering exceptional results and making a meaningful impact in their field. If you are a motivated and driven individual with a strong work ethic and a desire to learn and grow, we encourage you to apply for this exciting opportunity.
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