Customer Experience Associate
1 week ago
Gratitude Philippines is a reputable organization seeking highly skilled and dedicated professionals to join our team.
Job SummaryWe are looking for a Customer Experience Associate who will be responsible for providing exceptional customer service experience to our clients. The successful candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to work in a fast-paced environment.
Responsibilities- Deliver top-notch customer service via phone, email, and chat
- Analyze customer feedback to identify areas for improvement
- Develop and implement strategies to enhance customer satisfaction
- Collaborate with internal teams to resolve customer complaints
- At least 1 year of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a team environment
- Bachelor's degree or higher
- A competitive salary of $25,000 - $35,000 per year
- A comprehensive benefits package
- Ongoing training and development opportunities
The estimated annual salary for this position is $28,000, based on national averages and industry standards.
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