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Help Desk Specialist

2 weeks ago

Manila, National Capital Region, Philippines DTEK Full time

DTEK is seeking a highly skilled Help Desk Specialist to join its Kyiv-based IT team.

Job Summary
  • The successful candidate will be responsible for resolving IT-related issues and providing technical support to users.
  • Assist in troubleshooting and diagnosing complex technical problems.
  • Document and track user requests and incidents for future reference.
Requirements
  • A degree in Computer Science or related field and relevant work experience in IT support.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels.
Working Conditions

This role offers a full-time position in a dynamic and supportive team environment, with opportunities for growth and development.