Senior Customer Experience Manager

ACMobility Taguig, National Capital Region, PhilippinesCustomer Experience SpecialistAbout the role:This role is responsible for establishing customer service experience processes, implementation, and monitoring compliance. A key focus of this position is to elevate the BYD Customer Journey, ensuring it stands out from other brands and providing a unique and...

Job OverviewWe are seeking a highly skilled Customer Service Manager to join our client's pioneering team in Manila. In this role, you will be responsible for leading a team of customer service professionals in delivering exceptional service to clients.Main Responsibilities- Manage a team of customer service representatives to deliver high-quality service to...

We are seeking a highly skilled Customer Experience Manager to oversee daily customer service operations and ensure exceptional customer satisfaction.About the RoleManage a team of customer service representatives, providing guidance and support to enhance performance.Analyze customer feedback to identify areas for improvement and develop strategies to...

Select how often (in days) to receive an alert:About the RoleThis position involves providing exceptional customer service and ensuring that customers have a positive experience with Canon New Zealand.The Operations Supervisor will be responsible for handling customer inquiries, processing contracts, and resolving issues in a timely and professional...

AIRR Labs Taguig, National Capital Region, PhilippinesCustomer and Store Experience AssociateThe Customer & Store Experience Associate will support and optimize our brands' online presence. He/She will collate and update online assets, ensure implementation of campaigns. Your creative thinking skills and strategies will be an essential part in creating the...

Job SummaryWe are seeking a highly organized and proactive Accommodation Operations Specialist to oversee and manage the daily operations of our accommodation services. The ideal candidate will ensure excellent guest experiences, coordinate with cleaning and maintenance teams, conduct competitor analysis, and manage promotional activities through social...

About the RoleWe are seeking an experienced Senior Learning and Development Manager to join our team at Filinvest Development Corporation. As a key member of the L&D team, you will be responsible for designing, delivering, and evaluating L&D programs that drive business results.Key Responsibilities:Develop and implement a comprehensive L&D strategy that...

As a Senior Real Estate Sales Manager at ARTHALAND, you will be responsible for leading the sales team to deliver outstanding results while providing exceptional customer experiences.Job DescriptionThis is a mid-senior level, full-time role based in Taguig, offering flexibility with remote work options. The Senior Real Estate Sales Manager will be...

At Sutherland, we're seeking a seasoned professional to lead our customer success team. As Customer Experience Strategist, you will be responsible for driving value for our clients by being an expert on best practices in change management.The ideal candidate will have experience in customer success management, a deep understanding of the cloud communication...

We pride ourselves on delivering the best service management experience possible, and it's thanks to dedicated professionals like yourself that we continue to grow and thrive. At Canon Business Services Centre Philippines, we believe in empowering our employees to reach their full potential and turn their goals into reality.As a Client Services Coordinator,...

AIRR Labs is a dynamic organization seeking a Customer Experience Specialist to optimize our brands' online presence.Key Responsibilities:Execute and manage perfect store online experience for assigned brands across various platforms.Collaborate with internal stakeholders to ensure fit-for-use e-tail content and online assets.Analyze customer behavior to...

The Customer Experience Associate (Reliever) is responsible for managing communication through courteous handling of incoming calls, transferring them to the appropriate departments, and ensuring important messages are conveyed accurately. It includes welcoming visitors and addressing their needs, managing mail distribution, and performing clerical tasks...

Senior Technical Recruiter (MSP) | Lasallian | PovedanOverviewThe Client Success Manager (CSM) – KEY Accounts role is a client-facing resource for small to midsize accounts delivering account management to the customer after the sales cycle has completed. The role encompasses ongoing support/guidance, business strategy & advice, & overall account portfolio...

About UsHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies.We are now making this service available to other companies...

Company OverviewPlaymate Leisure Solutions Corp. is seeking an experienced professional to lead its telesales team in retaining high-value customers. The successful candidate will have a proven track record in sales-driven retention roles, ideally in a supervisory capacity. The ideal candidate will be a strategic thinker with excellent communication skills...

The responsibilities associated with this position include:Manages financial modeling, planning, and budgeting for key projects to achieve SNAP's long-term and short-term financial goals.Presents variance analysis and explanation of financial statements and highlights issues.Producing models to project long-term growth and determine the impacting business...

Neksjob Corporation is hiring a Customer Experience Lead to ensure the quality of customer interactions across multiple channels.The ideal candidate will have strong knowledge and experience in quality assurance, with a focus on providing exceptional customer experiences.Key Responsibilities:Monitor and evaluate the quality of customer interactions across...

CloudEats Taguig, National Capital Region, PhilippinesSenior Brand ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CloudEatsJob PurposeReport directly to the commercial director, and the senior brand manager shall act as the main driver for the growth of assigned CloudEats brands and verticals. A solid...

Job ResponsibilitiesWe are looking for a highly skilled Service Receptionist to join our team at Lexus Manila Inc. The ideal candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all customers entering our Service Reception Area (SRA).Main Responsibilities:Greet and welcome all customers,...

Key skillsCustomer experience managementArtificial Intelligence (AI)Customer Experience DesignProject Management CertificationsTechnical ArchitectureFull Stack DeveloperJob Title: Technical Architect for AI and CXCategory: Software Development/ EngineeringWork set up: Hybrid, Taguig, (2-3 days/week onsite)Work shift: Mid-shiftSalary budget: Open...