Customer and Store Experience Associate
6 days ago
AIRR Labs Taguig, National Capital Region, Philippines
Customer and Store Experience AssociateThe Customer & Store Experience Associate will support and optimize our brands' online presence. He/She will collate and update online assets, ensure implementation of campaigns. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and encourage business growth through effective campaigns.
Responsibilities:
- Execute and manage perfect store online experience for assigned brands across various platforms.
- Work closely with internal stakeholders to ensure fit-for-use e-tail content and online assets to create high impact store experience.
- Support Digital Brand Manager in executing and managing perfect store online experience for assigned brands across various ecommerce platforms, website, and social media accounts.
- Ensure freshness of content across all online channels to ensure high customer engagement.
- Manage and maintain consistent online brand experience across different platforms.
- Analyze online customer behaviour to ensure customer experience determines store design choices.
- Support Digital Brand Manager in assessing platform promo and campaign effectiveness to ensure continuous improvement.
- Manage all consumer communication across ecommerce platform and social media.
Requirements:
- Bachelor's degree in Marketing, Communications, Advertising or any related field.
- Fresh graduates are welcome to apply.
- Ecommerce experience is preferred.
- Entry level
- Full-time
- Marketing and Customer Service
- Marketing Services
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