Customer Service Liaison

2 days ago

Iloilo City, Western Visayas, Philippines beBeeLuxury Full time ₱2,000,000 - ₱4,000,000
Job Overview

Our ideal candidate will be responsible for delivering exceptional service to clients across multiple channels while supporting key marketing initiatives.

This role combines operational customer care duties with marketing-related tasks, including assisting with campaigns, client communications, and digital engagement.

The position requires accuracy, efficiency, and a strong understanding of luxury service standards.

Key Responsibilities
  • Customer Care: Respond to client enquiries across email, phone, and social channels in line with luxury service standards.
  • Manage daily live chat conversations with online platform clients, upholding luxury standards.
  • Reply to social media, e.g. Google reviews.
  • Monitor and manage the customer care and information inbox, and handle all communication promptly.
  • Act as the primary point of contact for client concerns requiring escalation.
Required Skills and Qualifications
  • A bachelor's degree in business, marketing, or a related field.
  • Experience in a similar position within a related industry.
  • Intermediate to advanced Microsoft Excel skills.
  • Strong organizational skills and high attention to detail, particularly in data entry.
  • Proven ability to manage competing priorities in a fast-paced environment.
Benefits

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our organization.

We offer a supportive work environment, opportunities for professional development, and a competitive compensation package.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Outsourcing and Offshoring Consulting

  • Customer Service Liaison

    14 hours ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱100,000 - ₱125,000

    Job Title: Customer Service LiaisonThe ideal candidate for this remote opportunity will possess strong communication skills, a positive attitude, and the ability to work independently in a home-based environment.Key Responsibilities:Handle inbound and outbound calls professionally and efficientlyResolve customer issues on the first call through effective...

  • Client Services Liaison

    2 weeks ago

    Bacolod City, Western Visayas, Philippines beBeeaccounting Full time ₱250,000 - ₱500,000

    Accounting Liaison OfficerThe Accounting Liaison Officer serves as a key point of contact between various stakeholders in the finance management team. Their primary function is to facilitate seamless communication and coordination among branch operations, leasing, and tenants.Educational Requirements:A Bachelor's degree in Accountancy or its equivalent is...

  • Customer Service Liaison

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $4,800 - $12,000

    Job Title: Customer Service LiaisonWe are seeking a skilled and professional customer service liaison to join our team. As a key member of the organization, you will play a vital role in ensuring exceptional customer satisfaction across multiple channels.Respond promptly to customer inquiries and complaints via email, chat, and phone, providing accurate...

  • Customer Service Operations Supervisor

    7 days ago

    Iloilo City, Western Visayas, Philippines beBeeManager Full time ₱1,200,000 - ₱1,500,000

    Job Summary:The Assistant Customer Service Manager oversees daily operations, ensuring seamless issue resolution and goal achievement.Key Responsibilities:Conducting regular performance reviews and contributing to performance management initiatives.Serving as a liaison for internal and external stakeholders on program initiatives.Collaborating in the...

  • Creditor Liaison Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCollections Full time ₱450,000 - ₱700,000

    Job Description:We are seeking a highly skilled Creditor Liaison Specialist to join our team. As a key member of our revenue management group, you will play a critical role in securing revenue and building strong relationships with customers.Your primary responsibility will be to contact business-to-business (B2B) customers via phone, email, or fax to...

  • Senior Client Liaison

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeAccount Full time $90,000 - $120,000

    About the Role:The primary role of this position is to serve as a liaison between clients and our organization, ensuring effective communication and relationship-building.Manage client relationships by proactively addressing account-related issues and escalating concerns when necessary.Monitor key performance indicators and ensure compliance with industry...

  • LTO Liaison for Ford Iloilo

    1 week ago

    Iloilo City, Western Visayas, Philippines Fairlane Automotive Ventures, Inc. Full time ₱600,000 - ₱1,200,000 per year

    LTO LIAISON (FORD ILOILO)Job Summary: To ensure immediate processing of all LTO-related transactions. To properly coordinate requirements with the clients and the necessary documentation to hasten the intended process being handled.Duties and Responsibilities:Process new units for registration.Preparation of necessary documentProcess payment at LandbankGet...

  • Senior Executive Liaison

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeStrategic Full time ₱1,750,000 - ₱2,500,000

    Job OverviewThis role involves serving as the primary liaison and strategic partner to senior executives, representing them in cross-functional meetings and leadership discussions, monitoring and driving the execution of initiatives across various departments.Key Responsibilities:Serve as a key point of contact for senior executives.Represent the executive...

  • Patient Service Liaison

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeHealthcare Full time ₱30,000 - ₱60,000

    Job Title:Patient Service RepresentativeDescription:We are seeking a highly motivated Patient Service Representative to join our team. In this role, you will be responsible for ensuring that patient queries and concerns are addressed in a timely and professional manner.Key Responsibilities:Answer incoming calls according to procedure and departmental...

  • Customer Service Representative

    14 hours ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱1,890,000 - ₱2,433,000

    Customer Service Representative Position OverviewThe role of a Customer Service Representative involves delivering exceptional customer support and resolving routine problems related to client products or services.Main ResponsibilitiesEnsure that service standards meet contractual performance benchmarksGather customer requirements, confirm understanding, and...