Customer Service Liaison

7 hours ago


Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱100,000 - ₱125,000
Job Title: Customer Service Liaison

The ideal candidate for this remote opportunity will possess strong communication skills, a positive attitude, and the ability to work independently in a home-based environment.

  • Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently
  • Resolve customer issues on the first call through effective problem-solving
  • Research and retrieve information across systems to support customer needs
  • Accurately document interactions and process claims
  • Guide customers through options to find the best solutions
Requirements:
  • A high school diploma or equivalent is required
  • Previous experience in a call center setting is essential
  • Work from home experience is necessary
  • The ideal candidate will have a strong command of the English language
  • A typing speed of 20+ WPM is preferred
  • BASIC PROFICIENCY IN MICROSOFT OFFICE (WORD, EXCEL, OUTLOOK, POWERPOINT) IS REQUIRED
Frequently Asked Questions:
  • What is the primary function of the Customer Service Liaison?
  • The Customer Service Liaison is responsible for handling customer inquiries and resolving issues in a timely and efficient manner.


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