Tech Support Expert

2 days ago


Caloocan City, National Capital Region, Philippines beBeeCryptocurrency Full time $20,000 - $40,000
Customer Support Specialist Role

We are seeking a highly skilled professional to provide exceptional customer support via chats and emails, build positive relationships with customers, meet performance targets, and stay up-to-date with cutting-edge technology.

The ideal candidate will be passionate about the world of tech and have excellent communication skills, both written and verbal.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment, resolving complex issues, and providing solutions to customers.

Key Responsibilities:
  • Provide top-notch customer support via chats and emails
  • Build strong relationships with customers
  • Meet key performance indicators (KPIs)
  • Stay current with latest technological advancements
  • Safeguard sensitive customer information
  • Apply best practices for customer satisfaction
  • Maintain working knowledge of products and services
  • Collaborate with developers and other departments of IT companies
Requirements:
  • Native English speaker or fluent in English (B2 level)
  • A minimum of 6 months of experience in a customer support role
  • Familiarity with live chats and emails
  • Personal or professional experience in crypto
  • Analytical and research skills
  • A positive and responsible attitude
  • A personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Bonus Points:
  • Experience with CRM systems
  • Experience with Salesforce or Zendesk

  • Tech Support Expert

    1 week ago


    Makati City, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000

    Job Title: Tech Support ExpertThe role of a Tech Support Expert is pivotal in ensuring seamless operation of digital tools and systems across restaurant locations. As a key member of the team, you will provide hands-on technical support to resolve issues promptly.Key Responsibilities:Provide first-line support for POS systems, kitchen display screens, and...

  • Tech Support Expert

    2 days ago


    Marikina City, National Capital Region, Philippines beBeeTechSupport Full time ₱48,000 - ₱72,000

    Job Summary:Tech Support ExpertWe are seeking a highly skilled and experienced IT professional to join our team as a Tech Support Expert. As a key member of our support team, you will be responsible for ensuring the smooth operation of our IT infrastructure, focusing on Linux administration, Windows Server/Virtual Hyper-V, cloud technology, web hosting, VoIP...


  • Caloocan City, National Capital Region, Philippines beBeeTechnologist Full time ₱600,000 - ₱1,200,000

    Job OverviewWe are seeking a Tech Specialist to drive growth by handling tech-related tasks and collaborating with the Director of Sales Ops. The ideal candidate will possess expertise in Zapier, exceptional communication skills, and a passion for learning.Key ResponsibilitiesCollaborate with the Director of Sales Ops to onboard new accounts and sales reps,...

  • Support Expert

    2 days ago


    Caloocan City, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    Job OverviewWe're seeking a skilled Technical Support Professional to provide top-notch assistance to customers.This individual will deliver prompt and high-quality responses to customer inquiries, demonstrating exceptional research skills and adaptability.The ideal candidate is personable, detail-oriented, and professional with strong communication...


  • Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱3,200 - ₱4,000

    Tech Support RoleWe are seeking a diligent and skilled Tech Support Representative to provide top-notch customer service. The ideal candidate will be proficient in written communication, fluent in English, and able to troubleshoot technical issues efficiently.This is a part-time opportunity that requires the ability to work independently with minimal...

  • Tech Support Expert

    2 days ago


    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    Technical Support Representative Job DescriptionAbout the Role:MCI delivers tailored solutions to meet diverse client needs with a focus on innovation and excellence. As a trusted partner, we've established ourselves in the industry.The Technical Support Representative will assist customers with troubleshooting and resolving technical issues via phone, chat,...


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱500,000 - ₱1,000,000

    Job Title: Tech Support Expert">Job DescriptionWe are seeking skilled and customer-focused tech support specialists to provide technical assistance and troubleshooting expertise for a variety of clients across industries.In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users...


  • Caloocan City, National Capital Region, Philippines beBeeExecutive Full time $100,000 - $125,000

    Executive Assistant to Support COO in High-Growth Tech StartupWe are seeking an experienced and highly organized Executive Assistant to support our Chief Operating Officer (COO) in a high-growth tech startup environment. The ideal candidate will have a proven track record of managing calendars, streamlining operations, and executing high-leverage tasks that...

  • Support Expert

    2 days ago


    Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000

    Job Title: Support ExpertA skilled support expert is needed to deliver exceptional customer experiences through strong communication skills, a deep understanding of company policies, and effective issue resolution.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and phoneAddress concerns related to online orders,...


  • Caloocan City, National Capital Region, Philippines beBeeInvestment Full time ₱800,000 - ₱1,200,000

    Climate Tech InvestorNew clean energy ventures are emerging globally to address climate change, and your role is pivotal in driving investments.Screen and evaluate investment opportunities across the climate tech ecosystem.Collaborate with portfolio companies to accelerate their growth through strategic guidance and support.Key ResponsibilitiesCollect and...