Support Expert

1 day ago


Caloocan City, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000
Job Overview

We're seeking a skilled Technical Support Professional to provide top-notch assistance to customers.

This individual will deliver prompt and high-quality responses to customer inquiries, demonstrating exceptional research skills and adaptability.

The ideal candidate is personable, detail-oriented, and professional with strong communication skills.

Key Responsibilities
  • Monitor, troubleshoot, and respond to inbound support-related inquiries in real-time.
  • Manage Jira tickets, escalating internally as needed.
  • Offer guidance on Conversion Rate Optimization best practices with support from CRO experts.
Required Skills and Qualifications
  • Excellent English communication skills: verbal, written, and reading.
  • 4+ years of experience in customer support (preferably in SaaS, eCommerce, or tech).
  • 3+ years of hands-on Shopify experience (advantageous).
  • Familiarity with HubSpot or similar CRM/ticketing systems.
  • Experience with Conversion Rate Optimization best practices.

  • Support Expert

    1 day ago


    Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000

    Job Title: Support ExpertA skilled support expert is needed to deliver exceptional customer experiences through strong communication skills, a deep understanding of company policies, and effective issue resolution.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and phoneAddress concerns related to online orders,...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time $60,000 - $90,000

    Expert Customer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team. This individual will provide top-notch support to our clients, ensuring their needs are met in a timely and efficient manner.Provide expert-level customer support via phone, email, and chat.Troubleshoot complex technical issues (SQL, Linux,...


  • Caloocan City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱540,000 - ₱600,000

    Customer Support Expert - Remote OpportunityThe role involves providing exceptional support to customers across multiple communication channels on a daily basis.Required Skills and QualificationsExceptional customer service skillsAbility to work in a fast-paced environmentStrong communication and problem-solving skillsBenefitsOpportunity to work...


  • Caloocan City, National Capital Region, Philippines beBeeTechnical Full time ₱360,000 - ₱480,000

    Job OverviewWe are seeking a highly skilled and dedicated individual to fill the role of Technical Support Specialist.Provide expert technical support for PCs, Windows operating systems, and Apple mobile devices.Diagnose and resolve hardware, software, and fundamental network issues remotely.The ideal candidate will have extensive experience with PC...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time $40,000 - $60,000

    About the RoleWe are currently seeking a Technical Support Specialist to join our customer support team. As a key member, you will provide expert technical assistance to our customers via live chat and tickets.You will collaborate with various teams to enhance the customer experience and contribute to the development of new features and projects that improve...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time $60,000 - $85,000

    Software Support Specialist II Role OverviewThis key position involves assisting partners in resolving product issues and questions. Working closely with cross-functional teams, the successful candidate will troubleshoot, resolve, and document issues to ensure a positive experience for partners using our products.Key Responsibilities:Delivers exceptional...


  • Caloocan City, National Capital Region, Philippines beBeeMechanical Full time ₱1,200,000 - ₱1,700,000

    Job OpportunityWe are seeking a skilled Mechanical Engineer to provide expert support to our clients. As a Mechanical Engineer, you will play a crucial role in delivering exceptional results that meet and exceed client expectations.You will collaborate closely with our clients' teams, contributing to innovative ideas, overseeing project timelines, managing...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time $35,000 - $50,000

    Position OverviewWe are seeking skilled and customer-focused Technical Support Experts to provide technical assistance and troubleshooting support for various clients across industries.As a Technical Support Expert, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time ₱800,000 - ₱1,500,000

    About the RoleThis position is primarily responsible for delivering high-quality technical support and guidance to our customers, partners, and colleagues in a fast-paced environment.A successful Technical Support Advocate must maintain efficiency, professionalism, and an understanding of our services and team needs to deliver top client satisfaction.Key...


  • Caloocan City, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱900,000

    Job TitleAs a Technical Support Expert, you will have the opportunity to work in a collaborative environment with a global client base. The role involves practicing your technical skills, working closely with a supportive team, and creating value for our family of customers.Communicate and uphold company values while protecting the company's best...