Transformative Quality Assurance Expert

4 days ago


Iloilo City, Western Visayas, Philippines JobsAvenuePH Full time
Job Description
  • Perform comprehensive channel monitoring to evaluate employee behavior and customer service performance, ensuring compliance with company policies and business regulations.
  • Provide structured feedback and recommendations to address skills and knowledge gaps, as well as behavioral opportunities.
  • Analyze internal and external quality reports for review with stakeholders and clients.


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