Transformative Quality Assurance Expert
4 days ago
- Perform comprehensive channel monitoring to evaluate employee behavior and customer service performance, ensuring compliance with company policies and business regulations.
- Provide structured feedback and recommendations to address skills and knowledge gaps, as well as behavioral opportunities.
- Analyze internal and external quality reports for review with stakeholders and clients.
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Transformational Quality Expert
17 hours ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Overview:We are seeking a highly skilled Transformational Quality Expert to join our team at Visage Executive Search. As a Transformational Quality Expert, you will be responsible for driving performance and meeting quality metrics. Your key responsibilities will include:Delivering 'Next Gen' Shared Services Quality Organization by consistently...
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Transformation Expert
1 day ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Title: Transformation ExpertCompany Overview:We are Visage Executive Search, a leading executive search firm. We specialize in connecting top talent with cutting-edge organizations.Job Description:As a Transformation Expert at Visage Executive Search, you will be responsible for identifying opportunities and executing projects to meet client targets. You...
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Quality Assurance
1 week ago
Bacolod City, Western Visayas, Philippines 3D Blocks Construction Full timeQuality Assurance / Quality Control Officer (Licensed Architect)Be among the first 25 applicantsDirect message the job poster from 3D Blocks ConstructionResponsibilities:Develop and implement QA/QC procedures to ensure project quality.Conduct inspections and audits to verify compliance with standards.Identify and resolve quality-related issues during...
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Quality Assurance Specialist
1 week ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist - Apprentice.Stealth's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the root cause, corrective action and...
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Quality Assurance Specialist
2 days ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring Full timeQuality Assurance Specialist - ApprenticeStealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist. Stealth's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the underlying...
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Senior Quality Assurance Manager
2 days ago
Iloilo City, Western Visayas, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full timeJob Title:Senior Quality Assurance ManagerAbout the Role:We are seeking a highly skilled Senior Quality Assurance Manager to join our team at Sagility Philippines B.V. Branch Office. As a key member of our quality assurance department, you will be responsible for ensuring that our services meet the highest standards of quality and excellence.Key...
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Transformational Quality Lead
5 days ago
Iloilo City, Western Visayas, Philippines WNS Full timeCareer OpportunitiesThe successful candidate will be responsible for managing team performance, providing effective coaching and constructive feedback to subordinates, and performing administrative tasks for operational support. They will also lead teams into achieving metric goals, complete monthly deliverables, and tasks.A minimum of 3 to 5 years of...
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Quality Assurance Lead
21 hours ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Description:The Quality Assurance Lead will be responsible for driving performance and ensuring adherence to quality metrics. Key responsibilities include:Developing and implementing quality frameworks to drive continuous improvement.Conducting root cause analysis and developing remediation plans to address issues.Ensuring timely and accurate reporting,...
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Executive Director of Quality Assurance
5 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time**Job Description**We are seeking a highly skilled and experienced Quality Assurance Professional to lead our team in delivering exceptional service quality. As the ideal candidate, you will have a strong background in BPO operations and at least 2 years of experience in quality management.Key Responsibilities:Develop and implement strategies to improve...
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Executive Director of Quality Assurance
1 day ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full time**Job Summary**We are seeking a seasoned professional to lead our quality assurance efforts. As an Executive Director of Quality Assurance, you will be responsible for driving service-delivery standards and enabling a low-risk, zero-surprises organization.You will develop and implement sampling and stratification strategies based on compliance checks,...
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BPO Transformational Quality Lead
21 hours ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeKey ResponsibilitiesThe successful candidate will have the following key responsibilities:Deliver 'Next Gen' Shared Services Quality Organization by consistently raising the bar on service-delivery standards and enabling low-risk and zero-surprises BAU drive.Drive and conduct audit compliance, robust root cause analysis, and remediation plans to ensure...
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Quality Assurance Quality Control Supervisor
1 week ago
Iloilo City, Western Visayas, Philippines SMDC Full timeQuality Assurance Quality Control Supervisor1 day ago Be among the first 25 applicantsJob Responsibilities:In coordination with the Project Management Manager, control and monitor compliance of all project sites and their activities related to Quality Management System (QMS).Oversee the implementation of the Project Execution Plan at project sites and...
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Quality Assurance Specialist
1 day ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring Full timeJob DescriptionWe are seeking a talented Quality Assurance Specialist to join our team. The ideal candidate will be responsible for investigating incidents at monitored properties, performing root cause analysis to determine underlying issues.About the RoleThis position is part of our remote monitoring services, helping businesses protect their assets at a...
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Digital Transformation Expert
1 day ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeCompany Overview">Manpower Core Group Inc. is a leading provider of business process outsourcing solutions, committed to delivering exceptional results for our clients.We are currently seeking a highly skilled Digital Transformation Consultant to join our team and drive innovative change in the insurance industry.">Job Description">Identification of...
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Shared Services Quality Director
17 hours ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeAbout the RoleThis is an exciting opportunity to join our Shared Services Quality Organization as a BPO Transformational Quality Lead. As a key member of our team, you will be responsible for driving exceptional service delivery standards and ensuring low-risk and zero-surprises business-as-usual (BAU) operations.Responsibilities will include:Driving audit...
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Transformational Quality Manager
6 days ago
Iloilo City, Western Visayas, Philippines WNS Full timeCompany DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best in class benefits...
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Quality Lead ILO
2 days ago
Iloilo City, Western Visayas, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full timeJob Summary:The Quality Lead ILO is responsible for leading the quality assurance function at Sagility Philippines B.V. Branch Office. This role requires a high level of expertise in quality assurance principles, processes, and methodologies.Duties and Responsibilities:Lead the development and implementation of quality assurance strategies and plans.Conduct...
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Quality Assurance Specialist
1 week ago
Iloilo City, Western Visayas, Philippines Transcom Worldwide Philippines, Inc. Full timeShareJob DescriptionGovernment Mandated Benefits13th Month PayInsurance Health & WellnessHMORetirement PlanMaternity & Paternity LeaveDescriptionThe QA Specialist provides Quality audits for the campaign while maintaining effectiveness and target efficiency to ensure client requirements are met. Investigations, reviews, recommendations, and communication are...
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Quality Assurance Expert
1 day ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeAt Tasq Staffing Solutions, we are seeking a Quality Assurance Expert to join our team. As a QA Professional, you will be responsible for ensuring the quality of our services.Job Description:The successful candidate will have a strong background in healthcare and a minimum of 2-4 years of experience in handling healthcare accounts. Additionally, they must...
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Digital Quality Assurance Specialist
2 days ago
Iloilo City, Western Visayas, Philippines JobsAvenuePH Full timeCompany OverviewTDCX provides transformative digital customer experience (CX) solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.