Transformational Quality Expert
3 days ago
We are seeking a highly skilled Transformational Quality Expert to join our team at Visage Executive Search. As a Transformational Quality Expert, you will be responsible for driving performance and meeting quality metrics. Your key responsibilities will include:
- Delivering 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards and enabling low-risk and zero-surprises BAUDrive and conduct audit compliance.
- Conducting root cause analysis and developing remediation plans to address issues.
- Ensuring continued calibration to the quality framework.
- Driving performance to meet all quality metrics, including SLA baselining, predictive SLA monitoring, and reporting.
About Us:
We are a leading recruitment agency specializing in placing top talent in various industries. We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients.
-
Transformation Expert
3 days ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Title: Transformation ExpertCompany Overview:We are Visage Executive Search, a leading executive search firm. We specialize in connecting top talent with cutting-edge organizations.Job Description:As a Transformation Expert at Visage Executive Search, you will be responsible for identifying opportunities and executing projects to meet client targets. You...
-
Transformational Quality Leader
19 hours ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeRole Description:As a Transformational Quality Leader - BPO, you will play a pivotal role in shaping our quality organization's future. You will be responsible for driving performance to meet all quality metrics, including SLA baselining, predictive SLA monitoring, and reporting. Your expertise in quality frameworks and ISO standards will ensure adherence to...
-
Digital Transformation Expert
3 days ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeCompany Overview">Manpower Core Group Inc. is a leading provider of business process outsourcing solutions, committed to delivering exceptional results for our clients.We are currently seeking a highly skilled Digital Transformation Consultant to join our team and drive innovative change in the insurance industry.">Job Description">Identification of...
-
Transformational Quality Manager
1 week ago
Iloilo City, Western Visayas, Philippines WNS Full timeCompany DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best in class benefits...
-
Transformative Quality Assurance Expert
6 days ago
Iloilo City, Western Visayas, Philippines JobsAvenuePH Full timeJob DescriptionPerform comprehensive channel monitoring to evaluate employee behavior and customer service performance, ensuring compliance with company policies and business regulations.Provide structured feedback and recommendations to address skills and knowledge gaps, as well as behavioral opportunities.Analyze internal and external quality reports for...
-
BPO Transformational Quality Lead
3 days ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeKey ResponsibilitiesThe successful candidate will have the following key responsibilities:Deliver 'Next Gen' Shared Services Quality Organization by consistently raising the bar on service-delivery standards and enabling low-risk and zero-surprises BAU drive.Drive and conduct audit compliance, robust root cause analysis, and remediation plans to ensure...
-
Consultant - Digital Transformation (Insurance)
3 weeks ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Description:• Identification of opportunities followed with project execution to meet the agreed targets with clients.• LEAN Six Sigma and Digital Transformation Project mentoring.• Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)• Market research across...
-
Consultant - Digital Transformation (Insurance)
4 weeks ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob Description:• Identification of opportunities followed with project execution to meet the agreed targets with clients.• LEAN Six Sigma and Digital Transformation Project mentoring.• Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)• Market research across...
-
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeKey skillsGreen belt certificationInsuranceProject Management CompetencyMarket ResearchJob Title: Digital Transformation ConsultantWork location: Iloilo CityWork set up: Onsite and open for relocationWork shift: Shifting/ Night shiftSalary: up to 195KJob Description:• Identification of opportunities followed with project execution to meet the agreed...
-
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeJob DescriptionIdentification of opportunities followed with project execution to meet the agreed targets with clients.LEAN Six Sigma and Digital Transformation Project mentoring.Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external).Market research across best-in-class CX practices,...
-
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeKey skillsGreen belt certificationInsuranceProject Management CompetencyMarket ResearchJob Title: Digital Transformation ConsultantWork location: Iloilo CityWork set up: Onsite and open for relocationWork shift: Shifting/ Night shiftSalary: up to 195KJob Description:• Identification of opportunities followed with project execution to meet the agreed...
-
Technical Quality Expert
4 days ago
Bacolod City, Western Visayas, Philippines Coca-Cola Full timeWe foster innovation and collaboration to drive business success.SAP empowers employees to bring out their best and helps the world run better. Our company culture values diversity, flexibility, and a shared purpose. How? We focus on building strong relationships, providing expert guidance, and creating a workplace that supports learning and development,...
-
Shared Services Quality Director
3 days ago
Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full timeAbout the RoleThis is an exciting opportunity to join our Shared Services Quality Organization as a BPO Transformational Quality Lead. As a key member of our team, you will be responsible for driving exceptional service delivery standards and ensuring low-risk and zero-surprises business-as-usual (BAU) operations.Responsibilities will include:Driving audit...
-
Quality Assurance Professional
2 days ago
Iloilo City, Western Visayas, Philippines TDCX Group Full timeCompany OverviewTDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in...
-
Quality Assurance
2 weeks ago
Bacolod City, Western Visayas, Philippines 3D Blocks Construction Full timeQuality Assurance / Quality Control Officer (Licensed Architect)Be among the first 25 applicantsDirect message the job poster from 3D Blocks ConstructionResponsibilities:Develop and implement QA/QC procedures to ensure project quality.Conduct inspections and audits to verify compliance with standards.Identify and resolve quality-related issues during...
-
Quality Control Experts
2 hours ago
Bacolod City, Western Visayas, Philippines Monster Group Full timeJob DescriptionThe Monster Group is looking for a Quality Control Expert to join our growing team in Bacolod. As a key member of our quality assurance team, you will play a critical role in ensuring our services meet the highest standards of quality.Your primary responsibility will be to monitor compliance, track performance metrics, and identify areas for...
-
Quality Assurance Specialist
2 weeks ago
Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist - Apprentice.Stealth's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the root cause, corrective action and...
-
Registered Nurse NCLEX Expert
2 days ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeCompany Overview: At Visage Executive Search, we pride ourselves on providing exceptional recruitment services to our clients and candidates alike.Job Description: We are currently seeking a highly skilled Registered Nurse NCLEX expert to join our team. As a healthcare voice reviewer, you will be responsible for reviewing and providing expert feedback on...
-
Digital Quality Assurance Specialist
4 days ago
Iloilo City, Western Visayas, Philippines JobsAvenuePH Full timeCompany OverviewTDCX provides transformative digital customer experience (CX) solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
-
Quality Assurance Specialist
2 weeks ago
Iloilo City, Western Visayas, Philippines Transcom Worldwide Philippines, Inc. Full timeShareJob DescriptionGovernment Mandated Benefits13th Month PayInsurance Health & WellnessHMORetirement PlanMaternity & Paternity LeaveDescriptionThe QA Specialist provides Quality audits for the campaign while maintaining effectiveness and target efficiency to ensure client requirements are met. Investigations, reviews, recommendations, and communication are...