Transformational Quality Expert

3 days ago


Iloilo City, Western Visayas, Philippines Visage Executive Search Full time
Job Overview:

We are seeking a highly skilled Transformational Quality Expert to join our team at Visage Executive Search. As a Transformational Quality Expert, you will be responsible for driving performance and meeting quality metrics. Your key responsibilities will include:
  • Delivering 'Next Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards and enabling low-risk and zero-surprises BAUDrive and conduct audit compliance.
  • Conducting root cause analysis and developing remediation plans to address issues.
  • Ensuring continued calibration to the quality framework.
  • Driving performance to meet all quality metrics, including SLA baselining, predictive SLA monitoring, and reporting.

About Us:
We are a leading recruitment agency specializing in placing top talent in various industries. We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients.

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