Transformational Quality Lead

5 days ago


Iloilo City, Western Visayas, Philippines WNS Full time
Career Opportunities
The successful candidate will be responsible for managing team performance, providing effective coaching and constructive feedback to subordinates, and performing administrative tasks for operational support. They will also lead teams into achieving metric goals, complete monthly deliverables, and tasks.

A minimum of 3 to 5 years of experience as a Transformational Quality Manager is required, along with a college degree and preferably Greenbelt/Blackbelt certification. Overall 7 to 9 years of BPO experience is preferred.

  • Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    Job Overview:We are seeking a highly skilled Transformational Quality Expert to join our team at Visage Executive Search. As a Transformational Quality Expert, you will be responsible for driving performance and meeting quality metrics. Your key responsibilities will include:Delivering 'Next Gen' Shared Services Quality Organization by consistently...


  • Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    Job Title: Transformation ExpertCompany Overview:We are Visage Executive Search, a leading executive search firm. We specialize in connecting top talent with cutting-edge organizations.Job Description:As a Transformation Expert at Visage Executive Search, you will be responsible for identifying opportunities and executing projects to meet client targets. You...


  • Iloilo City, Western Visayas, Philippines WNS Full time

    Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best in class benefits...


  • Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    Key ResponsibilitiesThe successful candidate will have the following key responsibilities:Deliver 'Next Gen' Shared Services Quality Organization by consistently raising the bar on service-delivery standards and enabling low-risk and zero-surprises BAU drive.Drive and conduct audit compliance, robust root cause analysis, and remediation plans to ensure...


  • Iloilo City, Western Visayas, Philippines Reed Elsevier Philippines Full time

    We are looking for a Business Transformation Consultant to join our team at Reed Elsevier Philippines.Key ObjectivesThe successful candidate will be responsible for leading business transformation initiatives across the organization. Key objectives include:Developing and implementing business transformation strategies to improve operational...


  • Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    Company Overview">Manpower Core Group Inc. is a leading provider of business process outsourcing solutions, committed to delivering exceptional results for our clients.We are currently seeking a highly skilled Digital Transformation Consultant to join our team and drive innovative change in the insurance industry.">Job Description">Identification of...


  • Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    Job Description:• Identification of opportunities followed with project execution to meet the agreed targets with clients.• LEAN Six Sigma and Digital Transformation Project mentoring.• Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)• Market research across...

  • Quality Lead ILO

    2 days ago


    Iloilo City, Western Visayas, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full time

    Job Summary:The Quality Lead ILO is responsible for leading the quality assurance function at Sagility Philippines B.V. Branch Office. This role requires a high level of expertise in quality assurance principles, processes, and methodologies.Duties and Responsibilities:Lead the development and implementation of quality assurance strategies and plans.Conduct...


  • Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    Job Description:• Identification of opportunities followed with project execution to meet the agreed targets with clients.• LEAN Six Sigma and Digital Transformation Project mentoring.• Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)• Market research across...


  • Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    **Job Description**We are looking for a qualified professional to fill the position of Quality and Compliance Lead. In this role, you will be responsible for leading our quality and compliance efforts. You will develop and implement strategies to drive service-delivery standards and enable a low-risk, zero-surprises organization.Your goal is to ensure...


  • Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    Key skillsGreen belt certificationInsuranceProject Management CompetencyMarket ResearchJob Title: Digital Transformation ConsultantWork location: Iloilo CityWork set up: Onsite and open for relocationWork shift: Shifting/ Night shiftSalary: up to 195KJob Description:• Identification of opportunities followed with project execution to meet the agreed...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    Job DescriptionIdentification of opportunities followed with project execution to meet the agreed targets with clients.LEAN Six Sigma and Digital Transformation Project mentoring.Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external).Market research across best-in-class CX practices,...

  • Quality Assurance Lead

    21 hours ago


    Iloilo City, Western Visayas, Philippines Visage Executive Search Full time

    Job Description:The Quality Assurance Lead will be responsible for driving performance and ensuring adherence to quality metrics. Key responsibilities include:Developing and implementing quality frameworks to drive continuous improvement.Conducting root cause analysis and developing remediation plans to address issues.Ensuring timely and accurate reporting,...


  • Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    Key skillsGreen belt certificationInsuranceProject Management CompetencyMarket ResearchJob Title: Digital Transformation ConsultantWork location: Iloilo CityWork set up: Onsite and open for relocationWork shift: Shifting/ Night shiftSalary: up to 195KJob Description:• Identification of opportunities followed with project execution to meet the agreed...


  • Iloilo City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    About the RoleThis is an exciting opportunity to join our Shared Services Quality Organization as a BPO Transformational Quality Lead. As a key member of our team, you will be responsible for driving exceptional service delivery standards and ensuring low-risk and zero-surprises business-as-usual (BAU) operations.Responsibilities will include:Driving audit...


  • Iloilo City, Western Visayas, Philippines JobsAvenuePH Full time

    Job DescriptionPerform comprehensive channel monitoring to evaluate employee behavior and customer service performance, ensuring compliance with company policies and business regulations.Provide structured feedback and recommendations to address skills and knowledge gaps, as well as behavioral opportunities.Analyze internal and external quality reports for...


  • Iloilo City, Western Visayas, Philippines JobsAvenuePH Full time

    Company OverviewTDCX provides transformative digital customer experience (CX) solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.


  • Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full time

    Stealth Monitoring is looking for talented individuals like you Be the next Quality Assurance Specialist - Apprentice.Stealth's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the root cause, corrective action and...

  • Transformation Lead

    2 days ago


    Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    About the RoleWe are seeking a highly experienced Transformation Lead to join our team at QBE Insurance Group. In this key role, you will be responsible for driving business transformation and change initiatives across the organization.Key ResponsibilitiesDevelop and implement transformation strategies aligned with the company's vision and goals.Lead...

  • Transformation Lead

    1 week ago


    Cebu City, Central Visayas, Philippines TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...