Business Development Specialist

7 days ago


Quezon City, National Capital Region, Philippines Nezda Global Full time

Nezda Global is seeking a highly skilled Business Development Specialist to join our team.

Qualifications:

  • Bachelor's degree in any Business course.
  • Must have 3-5 years of experience as an Account Manager in a BPO Company.
  • Will be working on a fixed night shift.
  • Onsite position available.
  • Able to start ASAP.

Job Description:

We are looking for a customer-centric individual who can maintain a good understanding of clients and their business strategies. The ideal candidate will leverage this information to align with the company's operational and support strategies.

The Customer Success Representative will work in partnership with internal and external clients to identify processes, procedures, tools, and technology enhancements that improve both the agent and customer experience.

This role involves identifying problems, analyzing trends, and implementing corrective and preventive actions. Additionally, the representative will be responsible for accurate and timely invoicing in partnership with internal and external clients.

The ideal candidate will also seek opportunities to sell as much of the contracted suite of products as appropriate for each end-user. Furthermore, they will analyze and develop creative ways to increase revenue, remove costs, and create efficiencies in existing contracts.



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