Travel Experience Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeReservation Full time ₱269,000 - ₱444,000
Job Description:
">A travel expert with a passion for delivering exceptional customer experiences. In this role, you will be the face of our brand, providing personalized solutions to guests and exceeding their expectations.

Key Responsibilities:
  • Provide industry-leading reservation solutions in English and one or more languages
  • Champion our brand values by demonstrating knowledge, passion, and pride
  • Embrace global and cultural diversity in our guest and business needs
  • Consistently meet or exceed performance expectations despite difficulties or obstacles
  • Build rapport with guests through active listening and maintain an appropriate pace
  • Inspire loyalty through personalized and efficient service driven by the guest's needs
  • Use creativity to find solutions and drive results; take accountability and listen to ideas and feedback
  • Manage time effectively and navigate multiple web-based systems
  • Work effectively by understanding, trusting, and using tools and information appropriately
  • Self-motivated, positive attitude with a willingness to take on new challenges

Required Skills and Qualifications:
">
  • Strong customer service and sales skills with the ability to balance sales with service
  • Strong bilingual communication skills - listening, written, verbal
  • Social intelligence - empathy, self-awareness, cultural sensitivity
  • Ability to customize generic information
  • Strong web-based navigation skills
  • Ability to adapt to technological and organizational changes
  • Efficient and accurate data capture

Benefits:
">This is a challenging yet rewarding role that offers opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications required for this role, we encourage you to apply.

Keyword: Reservation

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