Customer Experience Specialist

7 days ago


Dasmariñas, Calabarzon, Philippines beBeeSupport Full time $90,000 - $120,000
Role Overview

This is a Merchant Support Specialist position that involves delivering exceptional customer experiences, troubleshooting technical issues, and providing product expertise.

Key Responsibilities
  • Detailed description of key responsibilities including:
  • Troubleshooting technical issues and identifying root causes.
  • Providing timely resolutions to customer inquiries.
  • Becoming a subject matter expert in the product.
  • Managing multiple customer conversations simultaneously.
About the Role

This role requires excellent communication and problem-solving skills, as well as the ability to think on one's feet and prioritize tasks effectively.

Requirements
  • Proven experience in merchant support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and manage time effectively.
Culture & Values

The company prioritizes delivering exceptional customer experiences, striving for excellence, and building a diverse team of top talent.

What We Offer

A competitive salary and equity package, flexible vacation and PTO, and a collaborative work environment.



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