Merchant Category Coordinator Professional

5 days ago


Manila, National Capital Region, Philippines DCX PH Inc. Full time

DCX PH Inc. is looking for a highly motivated and organized Home-Based Category Merchant Coordinator to join our team. As a key member of our operations team, you will be responsible for assisting clients in delivering excellent service to their partner brands by providing product and service information and resolving product and service concerns.

About the Opportunity

The ideal candidate will have a strong background in customer service and experience working with suppliers and product details. You will be responsible for driving customer satisfaction by receiving queries, resolving issues, understanding customer goals, and maintaining extensive product knowledge.

In this role, you will also have the opportunity to develop your skills in problem-solving and analytical thinking, while working collaboratively with our Merchant team to ensure seamless communication and collaboration between partners and suppliers.

Key Skills
  • Excellent problem-solving and analytical skills
  • Strong organizational and time management skills
  • Able to work quickly and independently in a deadline-driven environment with limited supervision


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