Remote Customer Experience Specialist
9 hours ago
We're looking for exceptional individuals who share our passion for delivering outstanding customer experiences.
About the RoleThis is a remote opportunity to work with a dynamic team, providing top-notch support to customers via chat, email, or phone. You'll be responsible for handling inquiries related to product information, order tracking, returns, and account concerns.
Key Responsibilities- Customer Support Specialist
- Provide fast, accurate, and friendly support to customers
- Utilize Gorgias and Shopify to manage tickets and ensure seamless resolution
- Demonstrate excellent written and spoken English communication skills
- Possess at least 1 year of hands-on experience with both Shopify and Gorgias
- Showcase ability to work independently and handle multiple conversations simultaneously
- A competitive salary and annual performance-based increases
- Paid time off to rest and recharge
- A health stipend to promote well-being
- Fully remote setup – work from anywhere you feel comfortable
- English communication proficiency
- Shopify and Gorgias expertise
- Independent working style
This is an exciting chance to grow your career in a supportive environment.
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