Collection Specialist

23 hours ago

San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱600,000 - ₱1,200,000 per year

Remote Employee BPO has an outstanding opportunity for you

Role: Collection Specialist

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time

Work Setup: WFO (Office-based)

Summary

We are looking for enthusiastic and skilled problem-solvers to join our team as a Collection Specialist.

You will be an integral part of our Customer Support Center by fielding calls and questions as well as assisting with other administrative functions. You will work with both our internal and external partners in a team environment and independently while assisting in the continued growth of our company.

Responsibilities:

  • Communicate directly with customers to collect debts and resolve outstanding balances.
  • This primary function requires a high level of customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center scripts when handling different topics.
  • Identifying customers needs, clarify information, research every issue and providing solutions.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Required Experience:

  • Previous experience in a customer support role.
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Highly reliable with the ability to maintain regular attendance and punctuality.
  • Excellent English oral and written communication skills.
  • High school or College Undergraduate.
  • Willing to work office-based
  • Willing to work in US time zone (Night Shift Philippines)
  • Willing to work on weekends and holidays
  • Ready to start immediately.
  • Pampanga based

  • Collections Account Resolution Specialist

    7 hours ago

    San Fernando, Central Luzon, Philippines beBeeNegotiation Full time ₱100,000 - ₱120,000

    Key Job Responsibilities:We are seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for initiating inbound and outbound calls to customers with overdue accounts to discuss payment options.You will review account histories to assess balances, payment status, and reasons for delinquency.You will use...

  • 1st Party Collections Specialist

    23 hours ago

    San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱500,000 - ₱1,000,000 per year

    Remote Employee BPO has an outstanding opportunity for you Role: 1st Party Collections Specialist/AR Associate Compensation: Competitive Basic Salary Bonus: 5,000 Perfect Attendance Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Uniform, Free Meals, Government Mandated Benefits, etc. Work Schedule: 5-day work...

  • Collection Specialist

    24 hours ago

    San Fernando, Central Luzon, Philippines Asticom Technology Inc Full time ₱104,000 - ₱130,878 per year

    Job Responsibilities:Prepares Daily Collection Report Reconciles Collection report through SAPPerforms other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management.Responds to customer concerns and payment mattersPerforms treasury related activities (ex. Processes payment, Issuance of...

  • Collection Specialist

    22 hours ago

    San Fernando, Central Luzon, Philippines Seidotech Solutions Corporation Full time $40,000 - $60,000 per year

    About the RoleWe are seeking a highly motivated and detail-oriented Accounts Receivable Analyst to join our Finance team. This is a critical, full-time, fully remote role reporting directly to the Collections Manager. You will be responsible for managing past-due accounts, securing payments, resolving billing disputes, and reconciling discrepancies.If you...

  • Contact Center Collections Professional

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCollections Full time ₱15,000 - ₱25,000

    Job TitleContact Center Collections SpecialistAbout the RoleWe are seeking a highly skilled Contact Center Collections Specialist to join our dynamic team. In this role, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer...

  • Billing and Collection Specialist

    23 hours ago

    San Fernando, Central Luzon, Philippines Soliman E.C Septic Tank Disposal Full time ₱500,000 - ₱1,000,000 per year

    Job DescriptionDevelop effective repayment plans.Follow-up with clients on overdue accounts.Oversee all monthly payments and refunds.Research and implement effective collection techniques.Perform all administrative duties related to ensuring office efficiency.Create monthly credit records.Respond to client account queries in a timely and professional...

  • Healthcare Specialist

    22 hours ago

    San Fernando, Central Luzon, Philippines Nezda Technologies, Inc. Full time $40,000 - $60,000 per year

    HEALTHCARE SPECIALIST HIRINGLocations: Bridgetowne, Quezon City & Philexcel, PampangaJob SummaryWe are looking for a Healthcare Specialist to join our growing team In this role, you will handle both outbound and inbound calls to resolve patient account balances. You will discuss insurance coverages, explain benefits, arrange payment plans, and ensure timely...

  • AR Specialist

    23 hours ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱800,000 - ₱1,200,000 per year

    Position Title: AR Specialist (Project-Based)Work Set Up: Work From HomeSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The AR Specialist is responsible for managing and overseeing all activities in the accounts receivable function. This role ensures timely collection of...

  • Data Research Specialist

    23 hours ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱800,000 - ₱1,200,000 per year

    Position Title: Data Research SpecialistWork Set Up: On-SiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a detail-oriented Entry-Level Data Research Specialist to collect, verify, and organize data for business and marketing use. Ideal for recent...

  • Accounting Specialist

    22 hours ago

    San Fernando, Central Luzon, Philippines JG Manpower & General Contractor Services Corporation Full time ₱900,000 - ₱1,200,000 per year

    The Opportunity JG Manpower & General Contractor Services Corporation, a leading provider of manpower and general contracting services, is seeking an Accounting Specialist to join our dynamic team in San Fernando Pampanga. This full-time role is a crucial part of our growing finance department, responsible for maintaining accurate financial records and...