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Phone Support Representative

1 week ago

Manila, National Capital Region, Philippines TalentHero Full time

About the Role

We're seeking a highly skilled and motivated Customer Service Representative to join our team at TalentHero. As a key member of our customer support team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities:

  • Provide prompt and effective solutions to customer inquiries and complaints.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and company policies.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Meet performance targets and maintain high-quality service standards.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Intermediate to advanced English proficiency.
  • High school diploma or equivalent.
  • 6+ months of customer-facing experience (preferred).

Benefits:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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